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Community COMPANY To advertise here call Nicky Shaw on 01342 332070 or email nicky.shaw@fav-house.com LINK Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri Beck is a leading independent service provider of Metering Systems, Data Capture, Data Management and Field Management services, offering innovative solutions to utilities and business throughout Great Britain. We support the electricity, gas and water markets with Manual and Automated Meter Reading, Data Collection and Aggregation, Meter Asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering services. Our dual-site Contact Centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Companion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activities. Lowri Beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Subscriber of the week Ian Hewson, head of water and w astewater solutions, Business Stream I love their cars and I like to drive. What's your most treasured possession? My mum's wedding ring. Where did you last go on holiday? I cruised the Baltic capitals. In the Hollywood film of your life, who would play you? Homer Simpson. Tata Consultancy Services 4th Floor, 33 Grosvenor Place, London, SW1X 7HY Tel: 020 7245 1800 www.tcs.com A part of the Tata Group, one of India's largest industrial conglomerates, TATA Consultancy Services is an IT services, business solutions and outsourcing organisation with operations in 42 countries and over 160,000 of the world's best-trained IT consultants. TCS offers a consulting-led integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model. With more than 2,200 consultants serving over 80 clients globally our energy, resources and utilities industry solution unit partners with organisations to define and deploy business effectiveness improvement programs that help them stay ahead. From optimising asset utilisation and improving customer service to building intelligent infrastructure and complying with regulations, we help utilities organisations become agile, resilient, and proactive. Wheatley Associates Ltd Broad Road, Bacton, Suffolk, IP14 4HN Tel: 01449 781001 www.wheatley-associates.co.uk Wheatley Associates is the expert in the provision of IT software solutions for UK utility providers and metering companies focused on asset management, data management and mobile workforce scheduling. We offer MOP, MAP, Hosted and SaaS solutions. • methyst: An asset tracking and management solution that covers the A full economic life of both traditional and smart metering assets • mart roll-out optimiser, focusing on the critical areas of smart meter S installation planning, customer engagement and workforce utilisation • Assign, for browser-based, real-time mobile workforce scheduling • UMBO: MAM operations for electricity and gas while holding informaJ tion for all the metering systems managed by the host company. • AID: A software platform and revenue assurance methodology to enR able you to identify and fix revenue leakage in meter-to-cash processes. Reveal something about yourself not many people know. I was an ugly sister in Cinderella a few years ago. "The worst part of my job is losing a bid. When you put in all that effort and you don't win, it's a real downer" What was your first job? Apprentice draughtsman at a mining engineering company. What album is currently in your car CD player? The Pete Tong Collection. What's your favourite film and TV programme? Film: Star Wars, all six of them. TV: Homeland. What quote or saying do you most overuse? "I am loving every minute." What are the best and worst parts of your job? Best: the team I work with – we get loads done and enjoy what we do. Worst: losing a bid. When you put in all that effort and you don't win, it's a real downer. If you ruled the world, what would you do first? I would make it compulsory that everyone in first world countries spent three months in a third world country helping projects to improve standards of living, bringing utilities and services to those in need. What's your dream job and why? Chief test driver for Porsche. What's your favourite joke? What do you call a fly without any wings? A walk. DON'T MISS The Water Bill: implementation, Consumer Debt Conference 26 March 2014 challenges and opportunities 20 March 2014 Venue: Central London Organiser: The Westminster Energy, Environment & Transport Forum with: Sonia Phippard, director of water and flood risk management, Defra; Andrew Beaver, director of strategy, Ofwat, and Richard Flint, chief executive, Yorkshire Water. 30 | 24th - 30th January 2014 | UTILITY WEEK Venue: Holiday Inn Venue: Birmingham Organiser: Faversham House The 6th National Consumer Debt Conference will bring together more than 100 senior credit and customer professionals from a wide range of utility and telecoms operators to examine the latest advances in collection processes and share best practice. Sustainability Live 1-3 April 2014 Venue: NEC Birmingham Organiser: Faversham House The ultimate event for the sustainability in business sector returns in 2014 with an exciting new format, comprising three co-located and interlinked shows: Nemex, Iwex and Energy Recovery. Together they offer an opportunities for professionals from across the energy, water and energy recovery & reuse sectors.