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30 | 24th - 30th OctOber 2014 | UtILItY WeeK Community COMPANY LINK DON'T MISS To advertise here call Hayley Cronin on 01342 332077 or email hayley.cronin@fav-house.com Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri beck is a leading independent service provider of Metering Systems, Data capture, Data Management and Field Management services, offering innovative solutions to utilities and busi- ness throughout Great britain. We support the electricity, gas and water markets with Manual and Automated Meter reading, Data collection and Aggregation, Meter Asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering ser- vices. Our dual-site contact centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Com- panion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activi- ties. Lowri beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Wheatley Broad Road, Bacton, Suffolk IP14 4HN Tel: 01449 781001 Website: www.wheatleysolutions.co.uk Wheatley is a UK software development company. We specialise in providing utility industry solutions for asset, data and workforce management. If you are looking to improve your customer service or increase your efficiency in data management or mobile service delivery we would be delighted to talk to you. With our vast experience of the UK metering business Wheatley provide mentorship to companies wishing to enter the meter operation and me- ter asset management markets. We are also heavily engaged in the UK's Smart Meter programme with software ready to support Smart Meter installations. the key solutions supplied are: • JUMBO – performs MAM operations for electricity and gas whilst hold- ing information for all the metering systems managed by the host com- pany. A key feature is the automated processing of DTC and RGMA flows. • Amethyst – As we move towards large scale Smart Meter deployments Amethyst is the ideal tool for the management of assets including hAN, WAN and IhDs alongside meters and is an essential tool to manage inventory and minimise cash tied up in stock. • Assign – a browser-based workforce scheduling solution enabling busi- nesses to increase the productivity of their mobile field operatives. • Smart Roll-out Optimiser – focuses on the critical areas of Smart Meter installation planning, customer engagement and workforce utilisation. Water Industry Conference 21 January, Holiday Inn, Birmingham the 3rd annual Utility Week Water customer conference will drive forward the paradigm shift towards placing customers at the heart of the business. It will bring together senior direc- tors from water companies, solution providers, suppliers and regulatory bodies to share their expertise on the most important consumer strategy issues of communication, engage- ment, SIM and customer insight among other critical issues. More information at: www.uw-watercustomer.net. Utility Week Live incorporating IWEX 2015 21-23 April, NEC, Birmingham the new exhibition dedicated to the UK's water, electricity and gas utilities. Utility Week Live incorporating IWeX is the UK's first and only exhibition dedicated to the business, operational and technical needs of the UK's water, electricity and gas utilities. Building on the rich heritage of IWEX – Faver- sham house's long-standing exhibition aimed at the UK water companies, their contractors and manufacturing and process industries with onsite effluent treatment needs – Utility Week Live will provide an important information exchange and marketplace for the UK's multi- billion pound utilities industry and an ideal environment for exhibitors to do business. More information: www.utilityweeklive.co.uk Reader of the week Paul Witton Dauris, business development manager, Gemserv "The worst part of my job is the very early starts to get to conferences far up north. I am not a morning person" What was your first job? As a paper boy in the New Forest. The drives of each house were miles long – it took me forever to do the round, but it kept me fit. What are the best and worst parts of your job? The best part is meeting new people, understanding their background and what I can do to help them and their business. The worst part is the very early starts to get to conferences far up north. I am not a morning person. What's your dream job and why? Working outdoors to help under-privileged children do something good for the countryside. I'd like to be able to couple up giving something back to the community and doing something positive for the environment. What's your most treasured possession? It has to be my wife (although calling her a possession sounds a bit extreme). In the Hollywood film of your life, who would play you? It would have to be George Clooney due to the similarity of hair colour – although that's where the similarity ends. What album is currently in your car CD player? La Roux's La Roux. What's your favourite film and TV programme? Film: Limitless. TV: The Inbetweeners. What quote do you most overuse? I guess it would be "I guess". If you ruled the world, what would you do first? Clean, accessible water for all. What's your favourite joke? A horse walks into a bar, and the landlord says "Why the long face?".