Utility Week

UTILITY Week 13th June 2014

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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Page 7 of 32

8 | 13th - 19th June 2014 | utILItY WeeK Interview "This price review was supposed to be a philosophical shift, a refocus on the relationship between the company and the customer. We really, really got that." Chris Loughlin, Chief exeCuTive, SouTh WeST WaTer by Karma ockenden

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