Utility Week

UTILITY Week 13th June 2014

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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30 | 13th - 19th June 2014 | utILItY WeeK Community COMPANY LINK DON'T MISS To advertise here call Hayley Cronin on 01342 332077 or email hayley.cronin@fav-house.com Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri Beck is a leading independent service provider of Metering Systems, Data Capture, Data Management and Field Management services, offering innovative solutions to utilities and busi- ness throughout Great Britain. We support the electricity, gas and water markets with Manual and Automated Meter Reading, Data Collection and Aggregation, Meter Asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering ser- vices. Our dual-site Contact Centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Com- panion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activi- ties. Lowri Beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Tata Consultancy Services 4th Floor, 33 Grosvenor Place, London, SW1X 7HY Tel: 020 7245 1800 www.tcs.com A part of the tata Group, one of India's largest industrial conglomerates, tAtA Consultancy Services is an It services, business solutions and out- sourcing organisation with operations in 42 countries and over 160,000 of the world's best-trained It consultants. tCS offers a consulting-led inte- grated portfolio of It and It-enabled services delivered through its unique Global network Delivery Model. With more than 2,200 consultants serv- ing over 80 clients globally our energy, resources and utilities industry solution unit partners with organisations to define and deploy business effectiveness improvement programs that help them stay ahead. From optimising asset utilisation and improving customer service to building intelligent infrastructure and complying with regulations, we help utilities organisations become agile, resilient, and proactive. Wheatley Associates Ltd Broad Road, Bacton, Suffolk, IP14 4HN Tel: 01449 781001 www.wheatley-associates.co.uk Wheatley Associates is the expert in the provi- sion of It software solutions for uK utility providers and metering com- panies focused on asset management, data management and mobile workforce scheduling. We offer MOP, MAP, hosted and SaaS solutions. • Amethyst: An asset tracking and management solution that covers the full economic life of both traditional and smart metering assets • Smart roll-out optimiser, focusing on the critical areas of smart meter installation planning, customer engagement and workforce utilisation • Assign, for browser-based, real-time mobile workforce scheduling • JUMBO: MAM operations for electricity and gas while holding informa- tion for all the metering systems managed by the host company. • RAID: A software platform and revenue assurance methodology to en- able you to identify and fix revenue leakage in meter-to-cash processes. Energy Ireland 2014 18-19 June, Croke Park Dublin energy Ireland is Ireland's largest energy forum. the main energy Ireland conference takes place each June in Dublin. Topics discussed include: energy policy; European market reform; 2020 renewables targets; oil and gas prospects; bioenergy; ocean energy; energy infrastructure planning; energy in transport. Tel: +353 (0)1 661 3755 Email: registration@energyireland.ie Web: www.energyireland.ie LCNI Conference 2014 20-22 October, Aberdeen Exhibition and Conference Centre hosted by Scottish and Southern energy Power Distribution and sponsored by KeLVAteK, the Low Carbon networks & Innovation Confer- ence will showcase the innovative projects taking place across the uK's gas and electricity networks. this is a must attend event that brings together gas and electricity network experts and learning of low carbon technologies which together will shape the future of utilities. Registration is open until 3 October 2014. Book your place at www.lcniconference.org "My dream job would be anything at Disney" What was your first job? Trainee chartered accountant with KPMG in Edinburgh. What are the best and worst parts of your job? Best: winning amazing awards such as Utility Week Utility of the Year and being the only water company on the Ethis- phere list. Worst: not winning – I'm very competitive. What's your dream job? Anything at Disney. I'm fascinated with its marketing campaigns and its amazing customer service (and I love Disneyworld). What's your most treasured possession? A scrappy string bracelet that a monk blessed for me when I was on holiday in Thailand and pregnant with my little girl. Where did you last go on holiday? My last proper break was Majorca, but more recently I've had a wonderful stay at Northumbrian Water's newly refurbished lodges at Kielder. It's a beautiful place, made all the nicer by the hot tubs. In the Hollywood film of your life, who would play you? Someone gorgeous, glamorous and funny like Mila Kunis – I would use the opportunity to abuse artistic licence. Reveal something about your- self not many people know. I've danced on the stage with Elton John in Vegas. What album is currently in your car CD player? I'm listening to a bizarre playlist of songs on my iPod from One Direction and the film Frozen. Down to my kids, honest. What's your favourite film and TV programme? Film: The Deer Hunter. TV: guilty pleasure US drama The Good Wife. What quote or saying do you most overuse? "Awesome" – thanks Lego movie. If you ruled the world, what would you do first? I'm sure it's been said here before, but access to clean water and sanitation for everyone must be top of my priority list. What's your favourite joke? Why was the sand cross? Because the seaweed. Subscriber of the week Louise Hunter, director of corporate affairs, Northumbrian Water

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