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How their pump service can benefit you Sykes understand that presently, businesses in the UK are operating within tight financial constraints. However, this alone should not prevent vital projects and jobs being undertaken when situations call for it. That's why they vow to offer customers the most cost-effective solution to any problem they encounter ensuring company funds are used frugally – but when necessary. At Sykes Pumps, all units are tested to ensure they are fully-functional before dispatching them to your site or premises. By hiring pumps when they are required, you negate the need to find appropriate storage for times when the equipment is not in use. A 24/7 back-up service covers you throughout the duration of rental, so if you experience any difficulties or in the unlikely event of a breakdown, an engineer will be sent immediately to rectify the issue. Their "4 hour" pledge With an expansive depot network strategically-located nationwide, Sykes are able to offer same-day delivery to anywhere in the UK. They vow to have your equipment on site within four hours of initial contact when necessary, which sets them apart from the industry standard. By responding to client demands so quickly, they ensure productivity levels don't fluctuate when they otherwise might. Sykes don't just guarantee to have your pumps on site almost instantly – they will also install them if required. Their engineers can offer instructions on how to maintain all apparatus while on hire, with many models capable of operating unattended for long periods. Major accounts partnerships Sykes offer an enhanced service to customers and companies who operate across a large geographic area which brings greater difficulties in the management of hire costs. Major account partners have guaranteed access to hire fleet regardless of the overall demand for pumps and other equipment. This agreement offers absolute priority in instances where stock levels are low, so you can always be confident of your requirements being accommodated. They aim to work actively with close affiliates to develop relationships and maintain constant communication, allowing all involved to flourish. Free technical advice and site surveys In order to ascertain the best solution for individual scenarios, Sykes offer their clients a no-obligation site survey conducted by a specialist technician. Their experience working within the water sector enables them to offer mechanical guidance on which pumps are most suitable for each situation. A full evaluation is available at times convenient to you, ensuring the supply of bespoke hire packages to meet both your requirements and budget. Their professional contact team are also qualified to direct clients towards a solution, offering technical advice and preliminary price quotes should an enquiry be submitted. With a broad range of products and innovations stored across their depot network, Sykes appreciate the difficulty customers may have deciding which equipment to hire. That's why they work tirelessly to ensure dependable assistance is always on hand. Customised management reports Budgeting and staying in control of expenditure has never been more important than in today's temperamental financial climate. With this in mind, Sykes compile frequent management reports which inform and update clients on what equipment they have on hire – and costs incurred going forward. This allows customers to budget for future projects while providing constant reminders about when contracts are due to expire. Hire periods can then be extended if necessary but equally terminated if clients no longer require pumps on site. The service is therefore beneficial to all parties and reduces the number of invoice queries – due to advanced communication and clarity between the supplier and customer. Sykes Pumps Service Sykes Pumps have the most comprehensive range of hire equipment suitable for every conceivable application and scenario. Their experience in the supply of pumps has allowed them to develop and retain an expansive client base. With an elite service provided to customers across all sectors, you can rely on them to deliver quick, effective solutions at the first time of asking. Whether you seek immediate action or merely consultative advice regarding an upcoming project, they will help. That's why Sykes are the water industry's first choice pump source. 0800 211 611 sykes-pumps.com 2 ASG_WET_news_cover.indd 2 24/03/2014 12:24 WET NEWS WATER AND EFFLUENT TREATMENT NEWS News+ Regulators form new net- working group, p8; Putting fl exibility and freedom into frameworks, p9 Onsite: Reservoir maintenance Safe routeing PMF flows, p10-11 Asset management How timescales and weather conditions soon made a simple project a particularly challenging one, p16-17 Insight: Leakage management Why ductile iron should hit the headlines as a watertight solution to leakage, p24-25 Foresight: Have your say on the formation of the UKRN, and on Thames Water seeking international backers for its Thames Tideway Tunnel, p36 "The cyclical nature of framework procurement can potentially breed apathy with existing suppliers" Dave Warner, p9 Engineering company starts venture to provide Demand Response Solutions to high energy users S ara Venning is NI Water's new chief executive, the company has announced. Venning has been interim chief executive since Trevor Haslett resigned last August. Announcing Venning's appointment, NI Water chair- man Séan Hogan commented: "We are delighted with this appointment which follows a competition that attracted a C ostain has announced a new venture, COdemand„ , that will deliver revenue as well as carbon savings to its cus- tomers, including those in the water sector. The venture will see Costain deliver Demand Re- sponse Solutions (DRS), enabling the demand of energy to be shi‰ - ed to help manage Š uctuations in electricity supply and demand on the grid. The company, together with partner Open Energi, is oŒ ering a new system that Ž ne-tunes organ- isations' power consumption and provides more Š exibility for man- aging the electricity network. Open Energi's system, known as Dynamic Demand, uses a combi- nation of so‰ ware and metering technology to attach to machin- ery such as pumps, chillers and air conditioning systems. When Dynamic Demand detects a change in frequency, it automatically adjusts the power consumption of assets under its control. Costain can oŒ er the sys- tem to clients that are major energy consumers, including water companies, and bring its understanding of a customer's assets and processes to the equation. S cottish Water aims to ap- point up to 16 Tier 1 con- tractors to work on its water and wastewater infrastructure capital investment programme from 2015 to 2021. The company has issued tenders for the two contracts. The deal for the water infra- structure work is worth £90M to £100M, and the contractors will be a strategic partner to the Cal- edonia Water Alliance (CWA). Scottish Water appoint up to eight contractors for the work. The contract comprises two lots covering civil engineering works and clean water network replacement / rehabilitation. Scottish Water also expects to appoint up to eight main con- tractor to help deliver its waste- water infrastructure programme between 2015 and 2021. The suc- cessful companies will be a stra- tegic partner for the BBV Alli- ance, comprising Black & Veatch and Byzak. Northern Ireland Water has also gone out to tender with„ a contract worth up to £200M for construction and civil engineer- ing work. The contract covers the utility's Water Mains Reha- bilitation Framework for PC15 – its third price control pro- gramme for the six-year period from 2015-21. NI Water top job for Venning high calibre competitive Ž eld. "Throughout this process we have always made it clear we were determined to make the correct choice, and in Sara we are conŽ dent that we have found a highly skilled and experienced individual and the right person to lead this complex and essen- tial service." Hogan added: "As a board we look forward to working with Sara, her executive team and all the staŒ within NI Water to build on the stability, continuity and progress that has been estab- lished in recent times. "The future will undoubtedly hold many challenges for NI Water but with the appointment of Sara we have found the best person to maintain and develop the company as it moves forward. Turn to the rental experts 0870 392 9649 www.sldpumpspower.co.uk info@sldpumpspower.co.uk Pump Into Action with SLD • Diesel Pumps • Electric Submersible Pumps • Hydraulic Pumps • Specialist Generators • Heaters / Boilers Costain manages energy on demand exposure to future energy price rises by earning revenue from managing their assets in a smart and sustainable way. "There is the added beneŽ t that, once installed, we will have sub-second data about the operating cycle of every asset, which will enable us to help customers manage and optimise their asset base even more eŒ ec- tively; it's amazing what can be discovered when you shine the spotlight on every asset." Ged Holmes, commercial director at Open Energi, added: "Costain is leading major infra- structure and engineering pro- jects across the UK, which by their nature face enormous energy challenges and costs. Our Demand Response solu- tion can help Costain's clients to mitigate the impact of rising energy bills and reduce CO2 emissions. "By combining its intimate knowledge of clients' assets with our technological expertise we hope to rapidly accelerate the uptake of our Dynamic Demand solutions and together contribute to a cleaner and more secure energy network here in the UK." Sara Venning Water rms go out to tender for 2015-2021 BeneŽ ts from Dynamic Demand are extensive. Custom- ers receive revenue from allowing their assets to be managed and UK CO2 emissions are reduced as National Grid is less reliant on fossil-fuelled power stations to meet increased demand. Costain's sustainability solu- tions manager Claire Baker, said: "Dynamic Demand is the Ž rst of a portfolio of demand response solutions to be Ž elded under the umbrella brand-name of COde- mand. We are extremely excited and see tremendous opportunity in the delivery of this solution to help our customers reduce their APRIL 2014 Volume 20 • Issue 04 potentially breed "...we can get new insights and make sure there is a joined-up strategic approach which reduces regulatory burdens" Richard Price, p8 NEED TO KNOW The water industry accounts for " ve million tonnes of CO2 emissions a year Sembcorp Bournemouth Water is implementing demand response to manage its electricity better Costain has signed up to the government's Infrastructure Carbon Review Demand response o™ ers " nancial savings on energy bills

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