Water and Effluent Treatment Magazine
Issue link: https://fhpublishing.uberflip.com/i/300621
How their pump service can benefit you Sykes understand that presently, businesses in the UK are operating within tight financial constraints. However, this alone should not prevent vital projects and jobs being undertaken when situations call for it. That's why they vow to offer customers the most cost-effective solution to any problem they encounter ensuring company funds are used frugally – but when necessary. At Sykes Pumps, all units are tested to ensure they are fully-functional before dispatching them to your site or premises. By hiring pumps when they are required, you negate the need to find appropriate storage for times when the equipment is not in use. A 24/7 back-up service covers you throughout the duration of rental, so if you experience any difficulties or in the unlikely event of a breakdown, an engineer will be sent immediately to rectify the issue. Their "4 hour" pledge With an expansive depot network strategically-located nationwide, Sykes are able to offer same-day delivery to anywhere in the UK. They vow to have your equipment on site within four hours of initial contact when necessary, which sets them apart from the industry standard. By responding to client demands so quickly, they ensure productivity levels don't fluctuate when they otherwise might. Sykes don't just guarantee to have your pumps on site almost instantly – they will also install them if required. Their engineers can offer instructions on how to maintain all apparatus while on hire, with many models capable of operating unattended for long periods. Major accounts partnerships Sykes offer an enhanced service to customers and companies who operate across a large geographic area which brings greater difficulties in the management of hire costs. Major account partners have guaranteed access to hire fleet regardless of the overall demand for pumps and other equipment. This agreement offers absolute priority in instances where stock levels are low, so you can always be confident of your requirements being accommodated. They aim to work actively with close affiliates to develop relationships and maintain constant communication, allowing all involved to flourish. Free technical advice and site surveys In order to ascertain the best solution for individual scenarios, Sykes offer their clients a no-obligation site survey conducted by a specialist technician. Their experience working within the water sector enables them to offer mechanical guidance on which pumps are most suitable for each situation. A full evaluation is available at times convenient to you, ensuring the supply of bespoke hire packages to meet both your requirements and budget. Their professional contact team are also qualified to direct clients towards a solution, offering technical advice and preliminary price quotes should an enquiry be submitted. With a broad range of products and innovations stored across their depot network, Sykes appreciate the difficulty customers may have deciding which equipment to hire. That's why they work tirelessly to ensure dependable assistance is always on hand. Customised management reports Budgeting and staying in control of expenditure has never been more important than in today's temperamental financial climate. With this in mind, Sykes compile frequent management reports which inform and update clients on what equipment they have on hire – and costs incurred going forward. This allows customers to budget for future projects while providing constant reminders about when contracts are due to expire. Hire periods can then be extended if necessary but equally terminated if clients no longer require pumps on site. The service is therefore beneficial to all parties and reduces the number of invoice queries – due to advanced communication and clarity between the supplier and customer. Sykes Pumps Service Sykes Pumps have the most comprehensive range of hire equipment suitable for every conceivable application and scenario. Their experience in the supply of pumps has allowed them to develop and retain an expansive client base. With an elite service provided to customers across all sectors, you can rely on them to deliver quick, effective solutions at the first time of asking. Whether you seek immediate action or merely consultative advice regarding an upcoming project, they will help. That's why Sykes are the water industry's first choice pump source. 0800 211 611 sykes-pumps.com 2 ASG_WET_news_cover.indd 2 24/03/2014 12:24