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Sykes Pumps - the pump hire provider of choice for the water industry How their pump service can benefit you Sykes understand that presently, businesses in the UK are operating within tight financial constraints. However, this alone should not prevent vital projects and jobs being undertaken when situations calls for it. That's why they vow to offer customers the most cost-effective solution to any problem you encounter; ensuring company funds are used frugally – but when necessary. At Sykes Pumps, all units are tested to ensure they are fully-functional before dispatching them to your site or premises. By hiring pumps when they are required, you negate the need to find appropriate storage for times when the equipment is not in use. A 24/7 back-up service covers you throughout the duration of rental, so if you experience any difficulties or a breakdown, an engineer will be sent immediately to rectify the issue. Their "4 hour" pledge With an expansive depot network strategically-located nationwide, Sykes are able to offer same-day delivery to anywhere in the UK. They vow to have your equipment on site within four hours of initial contact, which sets them apart from competitors. By responding to client demands so quickly, they ensure productivity levels don't fluctuate when they otherwise might. Sykes don't just guarantee to have your pumps on site almost instantly – they will also install them if required. Their engineers can offer instructions on how to maintain all apparatus while on hire, with many models capable of operating unattended. Major accounts partnerships Sykes offer a premium service to long-standing customers and companies who represent a sizeable proportion of their business. Major account partners are guaranteed set hire rates throughout the year, regardless of the overall demand for pumps and other equipment. This agreement entitles you to absolute priority in instances where stock levels are low, so you can always be confident of your exigencies being accommodated. They aim to work actively with close affiliates to develop relationships and maintain constant communication, allowing all involved to flourish. Free technical advice and site surveys In order to ascertain the best solution for individual scenarios, Sykes offer their clients a no-obligation site survey conducted by a specialist technician. Their experience working within the water sector enables them to offer mechanical guidance on which pumps are most suitable for each situation. A full evaluation is available at times convenient to you, ensuring the supply of bespoke hire packages to meet both your requirements and budget. Their professional contact team are also qualified to direct clients towards a solution, offering technical advice and preliminary price quotes should an enquiry be submitted. With a broad range of products and innovations stored across their depot network, Sykes appreciate the difficulty customers may have deciding which equipment to hire. That's why they work tirelessly to ensure dependable assistance is always on hand. Customised management reports Budgeting and staying in control of expenditure has never been more important than in today's temperamental financial climate. With this in mind, Sykes compile frequent management reports which inform and update clients on what equipment they have on hire – and costs incurred going forward. This allows customers to budget for future projects while providing constant reminders about when contracts are due to expire. Hire periods can then be extended if necessary but equally terminated if clients no longer require pumps on site. The service is therefore beneficial to all parties and reduces the number of invoice queries – due to advanced communication and clarity between the supplier and customer. Sykes Pumps Service Sykes Pumps have the most comprehensive range of hireable equipment suitable for every conceivable application and scenario. Their experience in the supply of pumps nationwide has allowed us to develop and retain an expansive client base. With an elite service provided to customers across all sectors, you can rely on them to deliver quick, effective solutions at the first time of asking. Whether you seek immediate action or merely consultative advice regarding an upcoming project, they will help. That's why Sykes are the water industry's first choice pump source. 0800 211 611 Their immediate reaction has, in many cases, led to clients saving money and reverting back to fully-functional businesses more quickly than originally envisaged. Somerset flooding Following torrential rain in southern England earlier this year, thousands of businesses and residents were affected by the subsequent flooding. Sykes Pumps were extremely busy working on emergency projects throughout the period, in a desperate attempt to reduce the impact of unprecedented quantities of rainfall. Their instant deployment of pumps throughout the region helped limit damage to offices, warehouses and factories – saving business-owners thousands of pounds. Despite demand being at its peak, they always had sufficient stock to cope with the adverse weather. Devon boatyard A boatyard on the Devonshire coast required dredging and contacted Sykes with this process in mind. Dredging is a complicated procedure whereby sediment on the bottom of the sea is gathered up and redistributed. Silt is brought into the marina by tidal changes and needs to be removed to prevent build-up over a period of time. This procedure is necessary to protect water quality and the life present within it, as well as maintain water channels for craft using the quay. Sykes Pumps supplied a high pressure submersible pump coupled with two 4m pipes in order to effectively dredge the area. The project was expected to last six weeks but was actually fully complete in just four – saving the customer a substantial amount of money. Sykes' quote was also significantly cheaper than the company who had previously undertaken the task. Derbyshire regeneration project A £35 million restoration development in Derbyshire required the controlled flow of water from a local spring, in order to avert flooding. However, to ensure the site's foundations didn't dry out completely, Sykes maintained a minimal flow of water to keep the ground suitably moist. The project itself involved the transformation of a Grade I listed building, meaning engineers had to be extremely cautious when working in a convoluted environment. Five submersible pumps and four drainage pumps were installed on site, purposely chosen because of their excellent capacity and adaptability to surroundings. Despite the intricate nature of the assignment, it was completed well within deadline. This allowed the next stage of construction to take place ahead of schedule. Anaerobic digestion system When a waste water solution company suffered pump failure during an operation, a substitute was sought to facilitate its continued running. The situation required an urgent response in order to keep the system functioning properly. A Sykes technician immediately visited the location to determine which equipment was required, with the plant's productivity the sole consideration. Two electric submersible units were subsequently delivered and installed – remaining on site to this day, such was their effectiveness. Electric substation in Berkshire The recent floods in southern England nearly caused 40,000 homes and businesses in Berkshire to lose their electricity supply. Heavy rainfall had engulfed a substation in the county, meaning urgent action was required to salvage a much- needed power source. A Sykes Pumps engineer visited the site to ascertain what equipment was required to supplement the client's existing pumps. Three submersible units were chosen because they have their own power supply, and are capable of large scale dewatering. These were dispatched on the same day of contact, instantly helping to reduce the effects of flooding. The client was very satisfied with the spontaneity of Sykes' service and as such have committed to an indefinite period of hire. Sykes Pumps: what we've done recently Sykes Pumps are adept at responding to emergencies and recent events across the country have seen them providing equipment to limit extensive flood damage. Their pumps have been utilised not just to move water but also to impel sediment and provide a replacement to permanently installed units, which have broken down during use. Recent assignments have demonstrated Sykes' ability to work in all conceivable environments and conditions. They have operated under dangerous circumstances, on extremely technical projects with constant emphasis on speed and response. 0800 211 611 Service Page 2 Case Study Page 3 0800 211 611 sykes-pumps.com ASG_WET_news_cover.indd 1 24/03/2014 12:24 ADVERTISEMENT FEATURE

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