UtilityWeek
Special report: how
customer centric are you?
p8
Water competition
Will Work only if the
governance iS
Sorted out firSt
p14
11th - 17th April 2014
the BuSineSS of utilitieS
Keeping the
lights on…
netWork companieS
muSt act more
quickly to reSolve
outageS
p26