Utility Week

Utility Week 28th February 2014

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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30 | 28th February - 6th March 2014 | utILIty WeeK Community COMPANY LINK DON'T MISS To advertise here call Nicky Shaw on 01342 332070 or email nicky.shaw@fav-house.com Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri beck is a leading independent service provider of Metering Systems, Data capture, Data Management and Field Management services, offering innovative solutions to utilities and busi- ness throughout Great britain. We support the electricity, gas and water markets with Manual and automated Meter reading, Data collection and aggregation, Meter asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering ser- vices. Our dual-site contact centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Com- panion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activi- ties. Lowri beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Tata Consultancy Services 4th Floor, 33 Grosvenor Place, London, SW1X 7HY Tel: 020 7245 1800 www.tcs.com a part of the tata Group, one of India's largest industrial conglomerates, tata consultancy Services is an It services, business solutions and out- sourcing organisation with operations in 42 countries and over 160,000 of the world's best-trained It consultants. tcS offers a consulting-led inte- grated portfolio of It and It-enabled services delivered through its unique Global Network Delivery Model. With more than 2,200 consultants serv- ing over 80 clients globally our energy, resources and utilities industry solution unit partners with organisations to define and deploy business effectiveness improvement programs that help them stay ahead. From optimising asset utilisation and improving customer service to building intelligent infrastructure and complying with regulations, we help utilities organisations become agile, resilient, and proactive. Wheatley Associates Ltd Broad Road, Bacton, Suffolk, IP14 4HN Tel: 01449 781001 www.wheatley-associates.co.uk Wheatley associates is the expert in the provi- sion of It software solutions for uK utility providers and metering com- panies focused on asset management, data management and mobile workforce scheduling. We offer MOP, MaP, hosted and SaaS solutions. • Amethyst: An asset tracking and management solution that covers the full economic life of both traditional and smart metering assets • Smart roll-out optimiser, focusing on the critical areas of smart meter installation planning, customer engagement and workforce utilisation • Assign, for browser-based, real-time mobile workforce scheduling • JUMBO: MAM operations for electricity and gas while holding informa- tion for all the metering systems managed by the host company. • RAID: A software platform and revenue assurance methodology to en- able you to identify and fix revenue leakage in meter-to-cash processes. The Water Bill: implementation, challenges and opportunities 20 March 2014 Venue: central London Organiser: the Westminster energy, environment & transport Forum with: Sonia Phippard, director of water and flood risk management, Defra; Andrew Beaver, director of strategy, Ofwat, and richard Flint, chief executive, yorkshire Water. Consumer Debt Conference 26 March 2014 Venue: holiday Inn Venue: birmingham Organiser: Faversham house the 6th National consumer Debt conference will bring together more than 100 senior credit and customer professionals from a wide range of utility and telecoms operators to examine the latest advances in collection processes and share best practice. Sustainability Live 1-3 April 2014 Venue: Nec birmingham Organiser: Faversham house the ultimate event for the sustainability in business sector returns in 2014 with an exciting new format, comprising three co-located and interlinked shows: Nemex, Iwex and Energy recovery. together they offer an opportunities for professionals from across the energy, water and energy recovery & reuse sectors. Subscriber of the week Sam Fuller, head of customer service, UK Power Networks "If I ruled the world, I'd have a word with Mother Nature and stop all these storms" What was your first job? I worked at Woolworths. What are the best and worst parts of your job? The best part is working with my team and speaking with our customers. The worst is being away from my family for long periods of time during severe weather events. What's your dream job and why? To own my own bakery with my wife because we have a real passion for baking. What's your most treasured possession? Photos and video of my children growing up. Where did you last go on holiday? A weekend at CenterParcs. In the Hollywood film of your life, who would play you? Michael McIntyre – without hair gel we have the same hair. Reveal something about your- self not many people know. I am a qualified zookeeper. What album is currently in your car CD player? The Rat Pack's greatest hits. What's your favourite film and TV programme? My favourite film is The Godfather, and my favourite TV programme is Only Fools and Horses. What quote or saying do you most overuse? "Do or do not; there is no try." Yoda. If you ruled the world, what would you do first? Have a word with Mother Nature and stop all these storms. What's your favourite joke? What do you get when you cross an elephant and a fish? Swimming trunks. My daughter tells me this all the time.

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