Utility Week

Utility Week 25th October

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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#AskBG tweets British Gas @BritishGas17 Oct Our customer services director Bert Pijls will be taking part in a Q&A about our price rise at 1-2pm. Tweet your questions using #AskBG! David Dunning @daviddunninguk #AskBG If you really want to show your anger at British Gas then everyone switch away from them, That's what I shall be doing tomorrow. Simon Rutter @southendscribe #AskBG redefined #EpicFail social media at its finest. Lee T Barrett @LTBarrett_ @BritishGas Will it be possible to pay for my gas bill this Christmas with Fabergé Eggs rather than direct debit? #AskBG Scottish Power has agreed funding for a £113 million new headquarters building in Glasgow. An investment fund is paying for the development and will lease the office building to Scottish Power for 25 years. M&G Investment has bought the land and will work with developer Helical Bar to get the offices completed by the end of 2015. ENERGY £8.5m 1% The fine Ofgem has imposed on Scottish Power for misselling. The rate of Green Deal assessments taken up, branded "feeble" by Labour. "That's why we need a price freeze" Labour leader Ed Miliband on the latest energy price rise from Npower ENERGY Major mulls windfall tax on suppliers Former Conservative prime minister John Major has called for an "emergency excess profits" tax on energy companies this winter. At a press gallery lunch, Major reportedly said "I can't see it is any way acceptable" that people have to choose between heating and eating. However, he criticised Labour leader Ed Miliband's proposal to freeze energy prices. Politics Home editor Paul Waugh quoted him as saying Miliband's "head had gone walkabout". Waugh tweeted: "[The] irony is Major was whacked in 97 by a Lab party advocating a windfall tax." James Endersby @JamesEnders What's the best temperature to thaw out an elderly relative? #AskBG Sana Safi @BBCSanaSafi So disappointed with BG; and the govt response of "shop around" is even more depressing. #newsnight #AskBG Richard Mason @NoWireHangers My mum is planning on spending the winter overseas this year as it's cheaper than heating the house. #AskBG Bernard Ginns @BernardGinns British public 1 British Gas 0 Lee Vincent @LeeJamesVincent Hi Bert, which items of furniture do you, in your humble opinion, think people should burn first this winter? #AskBG Felicity Morse @FelicityMorse @BritishGas have you found a way to channel angry customer feedback into electricity? #AskBG Conor S @Conor_utv British Gas advertised for a social media manager before today's #AskBG PR disaster. Is £50-60k enough after that? Stuart Davis @yyydeliah41 "There's no such thing as bad publicity." #AskBG @BritishGas UTILITY WEEK | 25TH - 31ST OCTOBER 2013 | 5

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