Viewpoint Employee Engagement
Eurostar head of environment and energy Peter Bragg
Champion your staff and reward involvement with responsibility and recognition as people like to be recognised
for the things they do and staff often respond better to their fellow colleagues rather than managers.
Marks & Spencer head of sustainable business Mike Barry
Business relevance. We know climate change, waste, closed loop, worker rights etc. Most people in business think
customer, cost, quality, innovation, availability. To reach 80,000 people you need to use their language not ours.
Marks & Spencer head of delivery for Plan A & Sustainable Business Adam Elman
Don't underestimate how important employee engagement is - it has underpinned everything we've achieved
on Plan A. Make it engaging, be persistent, be innovative and remember that engagement is two-way.
Whitbread Hotels & Restaurants Group head of energy & environment Chris George
With over 40,000 team members serving over 22 million people a month Whitbread has a great opportunity to engage not
only employees but customers too.
This year we launched an online e-learning training module to assist our team members to understand our new multistream waste recycling system and ways to recycle and reduce waste. This module teaches team members the issues behind
waste management such as the benefits of recycling over landfill, the methods that we can use to increase recycling rates and
what can and cannot be recovered. It's had a real impact on waste reduction and the feedback from our colleagues has been
first rate. At the end of the training, employees completed a fun quiz with some great prizes.
My top tip would be to make sure people know that they can individually make a difference, both at home and in the
workplace. We have over 665 Premier Inn hotels and 380 restaurants across the country and small individual actions at
those locations add up to be a big savings figure overall.
