Utility Week

UW September 2022 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | SEPTEMBER 2022 | 3 Contents The Review 6 Water 8 Drought puts focus on cutting demand Expert View 11 Opendatasoft: The benefi ts of open data in the water industry Policy 12 Bills crisis demands action Energy 14 Utility Week's mission to tackle the energy trilemma Analysis 16 Constant encryption is the only way to guarantee security Roundtable 18 Is a shared PSR within grasp? Energy retail 20 Calls build for a social tariff Talking Points 23 Download report 24 How well do you know your customers? Comment 26 Maxine Frerk: ED2 draft determinations: where's the vision? Research report 28 Optimising processes can reap big benefi ts Fighting drought Return of hosepipe bans focuses minds on failings over water efficiency ENERGY Tackling the trilemma ENERGY RETAIL Calls build for a social tariff UW INNOVATE Model answers to net-zero housing challenges UtilityWeek SEPTEMBER 2022 SEPTEMBER 2022 UTILITYWEEK.CO.UK TRANSFORM WITH CONFIDENCE Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2021 Membership subscriptions: UK £1,195 per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 28 30 page 36 page 20 page 14 Utility Week Innovate Water 30 Building a real-time picture of bathing water quality Technology 33 Northumbrian Water 'self-healing' leakage solution Tech Talk 33 S&C's self-resetting interrupter Comment 34 Achieving net zero requires 'bold steps' away from SF6 Q&A 35 Meet the innovators: UKPN's Lynne McDonald Energy 36 Model answers to net-zero housing challenges Events calendar 38

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