Subscriptions call on tel: 01342 332031
or email: subscriptions@fav-house.com
WWT is a member of the Independent Press Standards Organisation (IPSO),
the regulator of the UK's magazine and newspaper industry. We abide by
the Editors' Code of Practice and are committed to upholding the highest
standards of journalism. If you think we have not met those standards
and want to make a complaint, please contact the Editor. If we are unable
to resolve your complaint, or if you want more information about IPSO or
the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk.
WWT is published by Faversham House Ltd (registered in
England & Wales no. 692570), Windsor Court, Wood Street, East
Grinstead, West Sussex RH19 1UZ.
Telephone: 01342 332000 Email: wwt@fav-house.com
www.wwtonline.co.uk | WWT | JULY 2019 | 3
Editor
Robin Hackett 01342 332079
robinhackett@fav-house.com
Business development manager
Charlie Scott 01342 332018
charliescott@fav-house.com
Sales manager
Michael Butcher 01342 332073
michaelbutcher@fav-house.com
Classified sales
Mark Scott 01342 332047
markscott@fav-house.com
Production controller
Sharon Miller
sharonmiller@fav-house.com
Publisher
Angela Himus 01342 332060
angelahimus@fav-house.com
WWT EDITORIAL BOARD
Paul Horton Future Water Association
Stuart Foster ABB
Jeremy Heath SES Water
Martin Osborne WSP
Tony Koodie Black & Veatch
Ian Kirkaldy Severn Trent
Nick Mills Southern Water
Austin Penn Sulzer Pumps Wastewater
Steve Webber WRc
Prof Tom Stephenson
Cranfield University
Nigel Beaven Affinity Water
Dan Green Wessex Water
Eliane Algaard Northumbrian Water
WET NEWS
EDITORIAL BOARD
Ian Small AECOM
Andrew Cowell BIM4Water
Mark Kaney Black & Veatch
Ronan Clancy Clancy Docwra
Maxine Mayhew Costain
David Beaty Kier
Andy Brierley Lanes Group
Stuart Rothery Murphy
Mark Hanrahan nmcn
1yr: UK £127.00
Overseas (airmail)
£141
2yr: UK £227
Overseas (airmail)
£255
Subscriptions:
Average circulation Jan-Dec 2018: 8,420
Copyright 2019 Faversham House Ltd. No part of this
publication may be reproduced by any means without
prior written permission from the publisher. Every
effort is made to ensure the accuracy of material
published in WWT. However, Faversham House Ltd is
not liable for any inaccuracies. The views expressed by
contributors are not necessarily those of the editor or
publisher.
Any personal data is processed in accordance with the
publisher's Privacy Policy at www.favershamhouse.
com/privacy.
The text and cover paper are manufactured from
certified sustainable sources and produced with
reduced environmental impacts via a recognised
and independently audited management scheme. All
polywrap is kerbside recyclable.
© 2019 Faversham House Ltd. ISSN 1759-5932
Printed by Buxton Press Ltd
THE TALK
THE WORKS
THE
KNOWLEDGE
Contents
July
25 Sludge: How energy and sustainability benefi ts add up
26 Databank: Water consumption
27 Leakage: Testing to eliminate leaks in new pipelines
29 Products: Actuators, motors and drives
16
C-MEX: Who will be the
winners and losers in the
new customer experience
measure?
20
SEWER NETWORKS:
Southern Water challenged
in rising main project
4 Roundup
6 Opinion: Doing your bit on innovation
leadership
8 The Utility of the Future: Presenting our
new cross-brand campaign
11 Opinion: Why it is no longer People v Tech
12 Events: WWT's Water Industry Energy
Conference
14 Round Table: Embedding Totex in utilities