T E C H N O L O G Y
D R I V E N
T R A N S F O R M A T I O N
Produced in association with Microsoft
ISSUE 03
MAY/2019
Machine learning and the smart grid, chatbots and
customers, and why AI is the answer to leakage
PLUS:
Northumbrian Water's CIO
United Utilities' head of innovation
Digital twins
T h e A I
e d i t i o n