Water & Wastewater Treatment

WWT February 2019

Water & Wastewater Treatment Magazine

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www.wwtonline.co.uk | WWT | FEBRUARY 2019 | 3 21 Phosphorus removal: Treatment strategies for AMP7 examined 25 Databank: Customer service 26 Innovation Zone: Rainwater Harvesting 28 Products: Pumps and blowers THE TALK THE WORKS THE KNOWLEDGE 12 MICROPLASTICS: How can the water sector respond to the plastics challenge? 16 TRANSITION: Ahead of Utility Week Live 2019, we explore the extent to which utilities are in transition 4 Roundup 8 Opinion: Water industry lags behind on customer-centric innovation 11 Opinion: Building resilience for AMP7 Contents February The green numbered icons which you see in WWT refer to the 14 common performance commitments in the PR19 price review. These are 14 key goals which Eng & Wales water utilities will all be pursuing in 2020-25. GOAL 5 LEAKAGE Editor James Brockett 01342 332024 Jamesbrockett@fav-house.com Deputy Editor Robin Hackett 01342 332079 robinhackett@fav-house.com Sales Manager South/Global Michael Butcher 01342 332073 michaelbutcher@fav-house.com Sales Manager North/Midlands Judith Eastham 07733 232418 juditheastham@fav-house.com Classified sales Mark Scott 01342 332047 markscott@fav-house.com Production Controller Sharon Miller sharonmiller@fav-house.com Publisher Angela Himus 01342 332060 angelahimus@fav-house.com EDITORIAL BOARD Paul Horton Future Water Association Stuart Foster ABB Jeremy Heath SES Water Martin Osborne WSP Tony Koodie Black & Veatch Ian Kirkaldy Severn Trent Nick Mills Southern Water Austin Penn Sulzer Pumps Wastewater Paul Rutter Thames Water Steve Webber WRc Prof Tom Stephenson Cranfield University Nigel Beaven Affinity Water Dan Green Wessex Water Average circulation Jan-Dec 2017: 8,680 1yr: UK £127.00 Overseas (airmail) £141 2yr: UK £227 Overseas (airmail) £255 Subscriptions: Subscriptions call on tel: 01342 332031 or email: subscriptions@fav-house.com WWT is a member of the Independent Press Standards Organisation (which regulates the UK's magazine and newspaper industry). We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think that we have not met those standards and want to make a complaint, please contact the editor. If we are unable to resolve your complaint, or if you would like more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk wwt@fav-house.com Published by Faversham House Ltd Faversham House, Windsor Court, Wood Street, East Grinstead, West Sussex, RH19 1UZ Telephone: 01342 332000 Fax: 01342 332001 The title Water & Wastewater Treatment is registered at Stationers' Hall. Printed by Buxton Press Limited, Palace Road Buxton Derbyshire SK17 6AE. Copyright 2019. Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publishers. Every effort is made to ensure the accuracy of material published in Water & Wastewater Treatment. However, Faversham House Ltd will not be liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publishers. The text and cover paper are manufactured from certified sustainable sources and are produced with reduced environmental impacts via a recognised and independently audited management scheme. Technical articles of full page, or more appearing in this journal are indexed by British Technical Index.© 2019 Faversham House Ltd. ISSN 1759-5932

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