UTILITY WEEK | 27TH APRIL - 3RD MAY 2018 |
23
Customers
Speakers'
views:
1. Governance and
regulation needs
to be rethought to
keep up with the
transformational
change the energy
industry is going
through.
2. The mass of
different codes and
regulations can be
intimidating for new
entrants.
3. Innovation can
have unintended
consequences, so
accurate modelling is
essential.
4. Failure to protect
consumer data could
lead to a backlash.
5. Data is the new
oil. New business
models rely on data
rather than assets,
and data is enabling
new relationships
with customers.
Key points
Peter Jones, strategy manager,
ABB technology
"Be careful what
we all wish for here
because you could
actually unleash
something that is
potentially not con-
trollable."
Claire Jones, senior policy
adviser, BEIS
"We have to bring
consumers with us.
If we don't, none of
this transformation is
going to happen."
Randolph Brazier, head of
innovation and development, ENA
"[We need] someone
putting in place the
right incentives to
make sure all relevant
energy sectors work
together in a co-
ordinated manner."
Linda Chandler, smart cities
adviser, Energy Systems
Catapult's Future Power Systems
Architecture
"We've always
thought of data as a
cost and now we're
starting to think about
the profit-making
qualities of data."
John Batterbee, head of
architecture and transformation,
Energy Systems Catapult
"If you talk to custom-
ers in terms of the
value of a heated
room… then not only
do they engage, but
they become highly
demanding."
Peter Bingham, chief engineer,
Ofgem
"There's a mass
of legalistic codes.
There's a mass of
licences. There's a
large number of dif-
ferent organisations
dealing in different
aspects of data. All
that can be difficult
for a new entrant to
manage."
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