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THE C ONVERSATION 12 Building relationships with network customers Paul Bircham, commercial strategy and support director at Electricity North West, talks about the changing role of the distribution network operator (DNO). 13 A level playing fi eld Mark Meyrick from Ecotricity discusses the challenge of DNOs and DSOs maintaining impartiality in the evolving environment of fl exibility and ancillary services. FEBRUARY ISSUE 19/2018 THE FUTURE 30 Home is where the heat is Network Magazine, in association with Utility Week and the Energy Systems Catapult recently hosted a roundtable event where the subject of new business models for the decarbonisation of heat was discussed. Alice Cooke reports. 32 Accessing energy markets Northern Powergrid is aiming to create a new energy market where its customers can make money from solar panels, electric vehicles and home batteries. THE APPLICATION 18 Could hydrogen be used to power homes? A project examining if homes could be converted to hydrogen fuel. 19 Going digital: the hidden wealth of grids The benefi ts of digitalisation when it comes to sharing data. 20 Utility Week Live 2018 Disruption is the theme at this year's event. 24 Making the case for heat network funding Ian Manders - UK energy policy advisor, Danish Embassy London, discusses heat networks. NETWORK / 4 / FEBRUARY 2018 8 THE CONVERSATION LCNI REVIEW David Smith, chief executive of the Energy Networks Association (ENA), refl ects on the recent Low Carbon Networks Innovation (LCNI) Conference and gives his views on the sector. 16 THE APPLICATION DATA ANALYTICS Ben Hargreaves looks at why data is one of the keys to the smart grid. 28 THE FUTURE NIC FUNDING Network continues its look at projects awarded funding from Ofgem's Network Innovation Competition (NIC) and the Network Innovation Allowance (NIA). This month's focus is on SP Energy Networks. "The systems complement each other. There's not a box that says this is gas or electricity. There are points where they touch over and can help complement each other. That's why we've been very clear at the ENA that it's an energy system approach." David Smith, Energy Networks Association, The Conversation That's why we've been very clear at the ENA that it's an energy system approach." David Smith, Energy Networks Association, The Conversation