Utility Week

Community Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan WN3 5BB Tel: 01942 771700 Lowri Beck is a leading independent service provider of Metering Systems, Data Capture, Data Management and Field Management services, offering innovative solutions to utilities and business throughout Great Britain. We support the electricity, gas and water markets with Manual and Automated Meter Reading, Data Collection and Aggregation, Meter Asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering services. Our dual-site Contact Centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Companion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activities. Lowri Beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Wheatley Broad Road, Bacton, Suffolk IP14 4HN Tel: 01449 781001 Website: www.wheatleysolutions.co.uk Leading specialists in our field, Wheatley have been intrinsic to UK utilities metering for 25 years. Wheatley ensure solutions reflect and anticipate market needs, meaning we play a business critical role for our customers and are integral to the UK's smart meter roll out. Market Messaging - Wheatley's proprietary solutions perform customisable automation of messaging exchange for electricity, gas and dual fuel MOP / MAM and MAP functions, minimising user intervention and improving commercial advantage. Asset Management – with options to receive industry flows and other bi- lateral data exchanges Wheatley's MAP solution manages and reports on a full portfolio of meters and associated assets, maximising asset efficiency and facilitating accurate billing and forecasting against multiple contracts. Workforce Management – available stand-alone or integrated with other applications, our powerful scheduling and workforce management tool improves field worker efficiency. Open Water –Wheatley are harnessing our 25 years' experience of providing central messaging systems for data exchange and operational execution to develop systems tailored to the unique requirements of the water sector as competition begins. Our metering applications are delivered directly or as a service and are designed to quickly scale to changing customer requirements. To find out more please get in touch. Contact Ben Hammond to advertise here, 01342 332116 • Develop a multi-channel approach to increase collections. For further information, visit: utilityweek.net/consumerdebt Westminster Energy, Environment & Transport Forum Keynote Seminar 19 April 2018, London Next steps for energy storage in the UK: investment, innovation and policy priorities with: Rachel Cooper, head of smart energy, Department for Business, Energy and Industrial Strategy and Ross Fairley, Burges Salmon; Nick Kitchin, Cumulus Energy Storage; Jeremy Nicholson, Energy Intensive Users Group; John Prendergast, RES and Joe Warren, Powervault Chaired by: Peter Aldous MP, Chair, All-Party Parliamentary Group on Energy Storage For further information, visit: www.westminsterforumprojects.co.uk or email: michael.ryan.weet@westminsterforumprojects.co.uk Utility Week Procurement and Supply Chain Engagement Conference 19 April 2018, Birmingham The only dedicated event for procurement and supply chain leaders in utilities looking to drive efficiency and future-proof their strategies This one-day event will equip you with the tools to: • Align your procurement strategy with the regulatory agenda • Balance cost and customer considerations to deliver value for money • Unlock innovation within your supply chain and build enhanced relationships with suppliers • Embrace new technologies and future trends • Address the skills gap and explore new sources of talent For further information, visit: events.utilityweek.co.uk/procurement DON'T MISS Energy Customer Conference 18 January 2018, Birmingham The must-attend event for B2C and B2B customer professionals within energy retailers and networks. The energy sector is undergoing rapid change and is more competitive than ever. Our 2018 conference will arm you with the insight and tools to navigate this transition and help deliver an energy market that works for all consumers. Attend to: • Consider the challenges and opportunities of the changing energy landscape • Understand the new energy consumer rights in the 'Clean energy for all' European proposals • Learn how to engage, build understanding and improve services for vulnerable customers • Find out how to best use personal data for customer empowerment and support. For further information, visit: events.utilityweek.co.uk/energy Utility Week Consumer Debt Conference 27 February 2018, Birmingham There has never been a more crucial time for the utility sector to create strong partnerships with customers and collection agencies alike to build trust and protect vulnerable customers. The 10th annual Utility Week Consumer Debt Conference will bring together forward-thinking credit, debt, billing, collections, and customer services professionals within the electricity, gas and water sectors to answer these questions and more. This conference will equip you with the tools to: • Take preventative steps to reduce debt and increase engagement • Recognise vulnerability and accommodate ability to pay • Collaborate with the third sector to understand customers • Effectively collect and manage your customer data To find out more about promotional opportunities in this section of the magazine, please contact Ben Hammond on 01342 332116 30 | 12TH -18TH JANUARY 2018 | UTILITY WEEK

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