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12 | 7TH - 13TH JULY 2017 | UTILITY WEEK Event Utility Week Stars Awards Manchester, 23 June 2017 Recognition for frontline staff Mathew Beech reports from the Utility Week Stars Awards in Manchester. U tilities today face unprecedented pressures to be flexible, to transform their businesses amidst the uncertain and politically tense environment we find ourselves in, and, above all, to demonstrate they are delivering the best services they can to all their customers. Responding to these pressures, compa- nies are investing in innovation and new technologies, while also managing and maintaining assets which are sometimes decades old. Some utilities have carved up their busi- nesses in order to deliver new enterprises, focused on delivering fresh, and improved customer experiences or to advance the interests of a sustainable society. But these strategies, and the industry as a whole, are nothing without the people who implement and deliver them. Across the utilities sector, seasoned employees and recent recruits are step- ping up to the plate to help their companies tackle the big issues facing the industry, the economy, communities and individuals. They do this in a multitude of ways, by bringing fresh ideas to the table, by unlock- ing the secrets of industry and consumer The Utility Week Stars Awards will return in 2018. Date to be confirmed soon. Special thanks to our judges: Denise Massey, Energy Innova- tion Centre; Tony Smith, Con- sumer Council for Water; Lynn Cooper, Institute of Water; Victo- ria MacGregor, Citizens Advice; Nick Ellins, EU Skills Group; Paul Fidler, Energy Networks Association; Ian McCluskey; Dr Stuart Hawksworth, Health and Safety Laboratory, IGEM; Dr Stuart Hawksworth, Health and Safety Laboratory; Mark Smith, WRC. Utility Week Awards 2017 2017 – 11 Decem- ber, London The call for entries for the 2017 Utility Week Awards is now open. The awards recognise excellence across the industry and reward organisations that have achieved outstanding performance in the last year. To win or to be shortlisted shows that you have reached the very highest standards, as judged by our panel of leading independ- ent experts. To view the categories and to submit your entry, visit: www.utilityweekawards.co.uk data and simply by being passionate, engaged and inspiring individuals. Not only this, many in the utilities sector have gone beyond the line of duty to reach out to members of their local communities to help improve their lives, and in some cases, save them. Others have been a steady presence in a sector that has evolved dramatically over the years, and they are seeking ways to not only utilise their vast wealth of knowledge, but also seeking to share it with the new genera- tion in order to keep the essential services of gas, water and electricity flowing. The Utility Week Stars Awards recognised these o unseen and unsung individual and team efforts. At the Hilton on Deansgate, Manches- ter, the industry came together to share the hardworking, sometimes heroic and always inspiring stories from within the sector. They celebrated all the hard work and dedication that goes into delivering increasingly smart, fair and sustainable essential services. In a time of change and uncertainty, the continued determination and pride taken by utilities employees remains a positive pres- ence we all benefit from.