Water and Effluent Treatment Magazine
Issue link: https://fhpublishing.uberflip.com/i/831966
13 Team of the Year Water Resource Management Initiative of the Year Winner Northumbrian Water Group Every Drop Counts is Northumbrian Water Group's largest ever water- saving campaign. It offers customers the chance to participate in a range of initiatives usually delivered at different times and places throughout the year. HIGHLY COMMENDED: Atkins' Water Resources Long Term Planning Framework (2015-2065) provides the most complete study of water resource availability and pressures ever undertaken in England and Wales. FINALIST: CDP launched its supply chain water programme to enable multinational purchasing organisations with large supply chains to better understand how their suppliers are addressing water-related impacts, associated risks and opportunities. FINALIST: Livestock Water Recycling has developed the LWR system which enables livestock farmers to treat manure so that all the nutrients are recycled, and the water returned to the crops. The technology recycles up to 75% of clean water. FINALIST: Thames Water has embarked on an industry-leading customer engagement and asset installation programme as a primary solution for London's growing water shortfall, projected to reach 414 million litres a day by 2040. Winner United Utilities For its Building Our Community Team, which delivers organisational change through "Small Steps to Big Change". Migrating from AMP5 to AMP6, UU changed its contracting model and construction partners. A job family approach was developed, so people doing the same role in different delivery areas could work together. AFINALIST: Anglian Water's Optimisation Team was tasked with delivering 13Mld of the overall 20Mld leakage reduction target. The outcome was to move to source-to-tap optimisation solutions rather than purely pressure management. FINALIST: Logistics Management Centre for Thames Water was formed by bringing together the existing separate silos of the business to form one cohesive team of experts allowing operational colleagues the freedom to do their job. FINALIST: Morrison Utility Services' Metering Service Delivery Team comprises fi ve teams working collaboratively to deliver customer service excellence for Thames Water's metering activity. FINALIST: Northumbrian Water Group's Cyber Security team has demonstrated how effectively three separate areas can work successfully as one team to provide tangible benefi t to both the company and its employees. FINALIST: Severn Trent's Digital & Social Media Team is required to perform multiple digital tasks that reduce customer effort by offering an easy-to use channel. Evidence suggests customers are more satisfi ed with webchat than email or phone. FINALIST: Thames Water and AMK: Deephams is being upgraded at a cost of £250M. Establishing a construction team of 500 and a project to demolish and rebuild the process plant was always going to be diffi cult and complex. What the judges said: "It's impressive how the company has been able to bring people together in pursuit of organisational change and shared objectives. It's challenging to do that in an organisation as complicated as a large water company." What the judges said: "This entrant demonstrated the benefi ts of multiple approaches. What is more this approach is replicable, scalable, and measurable."