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2016 finalists C u s t o m e r e n g a g e m e n t a w a r d Dŵr Cymru Welsh Water First Utility/Blue Sky Performance Improvement South East Water SP Energy Networks Thames Water & Groundwork UK Power Networks s u p p ly C h a i n e x C e l l e n C e Northern Ireland Water and Echo Managed Services Openreach, Morrison Utility Services & Hire-A-Lite Portsmouth Water and Cappagh Contractors Thames Water s m a r t u t i l i t i e s a w a r d Centrica Electricity North West and Baringa Partners Flexitricity Ovo Energy Thames Water Utilities in partnership with Arqiva, Morrisons Utility Services and Groundwork i t i n i t i at i v e o f t h e y e a r 4Delivery & Southern Water Northumbrian Water Group SGN Thames Tideway Tunnel Thames Water and eight 2 O C o m m u n i t y i n i t i at i v e o f t h e y e a r E.ON Northumbrian Water Group npower and Macmillan Cancer Support RWE npower Thames Water s ta f f d e v e l o p m e n t a w a r d Affinity Water British Gas Severn Trent UK Power Networks Yorkshire Water t e a m o f t h e y e a r - C u s t o m e r f a C i n g Dee Valley Water First Utility/Blue Sky Performance Improvement Northern Ireland Water & Echo Managed Services Scottish and Southern Electricity Networks South East Water Thames Water and Groundwork t e a m o f t h e y e a r - B a C k o f f i C e Business Stream Northumbrian Water Group Ovo Energy Thames Water UK Power Networks e n v i r o n m e n t a w a r d Severn Trent Thames Water Utilities & Ostara Nutrient Recovery Technologies VertaseFLI, Northern Ireland Water, Laing O'Rourke & Veolia Water Yorkshire Water & Keyland Developments C u s t o m e r C a r e a w a r d UK Power Networks ENGIE Glide Northumbrian Water Group South East Water SP Energy Networks C a p i ta l p r o j e C t m a n a g e m e n t a w a r d SP Energy Networks Thames Water, CH2M and MVB UK Power Networks United Utilities with Galliford Try, Costain and Atkins u t i l i t y o f t h e y e a r First Utility/Blue Sky Performance Improvement Northern Gas Networks Northumbrian Water Group SGN UK Power Networks m a r k e t i n g i n i t i at i v e o f t h e y e a r British Gas Dŵr Cymru Welsh Water and Ernest First Utility Northumbrian Water Group Yorkshire Water