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Contents 04-11 Changes to the Quality Assurance Standard EN14181 12-13 Limit of Detection (LOD) and Limit of Quantification (LOQ) 15-17 Health and safety: emergency planning 18 A word from the Water Monitoring Association (WMA) 19-22 Environmental monitoring: UK standards update 24-29 STA members a-z listing 30-39 Member services 31-32 Emissions testing and analytical laboratories 33-34 Equipment suppliers: source monitoring and ambient monitoring 35-36 Specialist services, ambient monitoring services and training 3 Annual Guide 2015 | SOURCE TESTING ASSOCIATION The Source Testing Association is committed to the advancement of the science and practice of emission monitoring and to develop and maintain a high quality of service to customers. The Association was formed in 1995 and has a membership of more than 200 companies. Every two years, the membership elects officers who become the governing body and directors of the Association. The Association is a non-profit-making organisation and all proceeds are used to enhance membership services. The Association's headquarters are in Hitchin, Hertfordshire with meeting rooms, library and administration offices. Contact details Source Testing Association, Unit 11 Theobald Business Centre, Knowl Piece, Wilbury Way, Hitchin, Hertfordshire SG4 0TY Telephone: +44 (0)1462 457535 Fax: +44 (0)1462 457157 Website: www.s-t-a.org Email: admin@s-t-a.org This supplement is published on behalf of the STA by Faversham House Ltd, Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ, UK Telephone: +44 (0)1342 332000 Fax: +44 (0)1342 332001 © 2015 Faversham House Group. Printer: Buxton Press Limited W elcome to the 2015 Annual Guide of the Source Testing Association (STA) as we celebrate our 20th anniversary! As I write this introduction, the snow is thick on the ground and I am in the middle of my Christmas break. I wonder if others are so fortunate or will there be stack testing companies that are 'encouraged' to squeeze in that last compliance test before year end? It is worth pausing for a moment to reflect on what really matters to our industry. Is it the bottom line (for the test laboratory)? Is it ticking the regulatory check box (for the process operator)? Or is it meeting the sales target (for the manufacturer)? Of course, all of these motivations have their place and, without them, we would not be able to survive in what continue to be very challenging economic circumstances. However, I contend that it is people that matter the most and who, ultimately, are always the beneficiaries of our work and the way that we do it. At a parochial level, it is the way in which we interact with others that is important; in our own companies and beyond, as we play our part in the regulatory system. Is my work place, or team, a good place to be and do I make it better? Next, there is the way in which we serve our cus- tomers. If we do this well then, not only will this be good for business but we will have the personal satisfac- tion of doing a good job and helping others to meet their targets. Finally, there is the way we treat those who provide services for us. How do we respond to the auditor who is trying to verify and improve quality? How good are the facilities we provide for testers and others working on site? For those in charge, how much do I value, and how do I behave towards, my staff? ere are two, more formal, aspects that are related to this focus on people. Firstly, there is health and safety. I am happy to report that this remains an important component within our General Meeting which we now hold three times a year in place of more frequent task group meetings. Everyone is entitled to return home safely after work and we are very grateful to our former chair, Ray Pullen of Envirocare, for continuing to highlight this basic principle as we remain concerned about the pressures placed on stack testers by arbitrary regulatory deadlines. Operators, please approach your regulator if schedules need to be changed to maintain health and safety. Secondly, there is environmental compliance. e reason that stack emissions are monitored and con- trolled is to protect human health and the wider environment. It is easy to lose sight of this underlying principle when under commercial pressure or when dealing with the technical details of monitoring and reporting. Whilst the means of assessing the magnitude of health impacts remains a topic of hot debate, the links between pollution, air quality and human health are well established and these underpin all regulatory activity. In short, everything we do is important and of value to the wider community, as well as those that we work with and those that we work for. Whilst we can be justifiably proud of our achievements over the past 20 years, which would not have been possible without the ongoing dedication and commitment of Dave Curtis, the STA staff, our officers and our participating members, there is no room for complacency! If you are not currently a member of the STA, I would encourage you to join in 2015 whether you are a test laboratory, a process operator, an equipment manufacturer or a regulator. For a modest annual fee, you will have the benefits of: free telephone advice; discounted training; keeping up-to-date and participating in the development of standards and regulatory guidance documents. For similar reasons, I would also encourage you to attend the Air Quality and Emissions (AQE) show in Telford on April 22-23. e first day is dedicated to stack emissions monitoring and the second day to air quality monitoring. e conference sessions are accompanied by less formal seminars and workshops and a major exhibition of monitoring equipment. Best wishes for 2015. David Graham, STA chairman, E.ON Technologies What really matters?

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