Utility Week

Utility Week 6th February 2015

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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30 | 6th - 12th February 2015 | utILIty WeeK Community COMPANY LINK DON'T MISS To advertise here call Sarah Wood on 01342 332077 or email sarah.wood@fav-house.com Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri beck is a leading independent service provider of Metering Systems, Data Capture, Data Management and Field Management services, offering innovative solutions to utilities and busi- ness throughout Great britain. We support the electricity, gas and water markets with Manual and automated Meter reading, Data Collection and aggregation, Meter asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel Smart Metering ser- vices. Our dual-site Contact Centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Com- panion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activi- ties. Lowri beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Wheatley Broad Road, Bacton, Suffolk IP14 4HN Tel: 01449 781001 Website: www.wheatleysolutions.co.uk Wheatley is a uK software development company. We specialise in providing utility industry solutions for asset, data and workforce management. If you are looking to improve your customer service or increase your efficiency in data management or mobile service delivery we would be delighted to talk to you. With our vast experience of the uK metering business Wheatley provide mentorship to companies wishing to enter the meter operation and me- ter asset management markets. We are also heavily engaged in the uK's Smart Meter programme with software ready to support Smart Meter installations. the key solutions supplied are: • JUMBO – performs MAM operations for electricity and gas whilst hold- ing information for all the metering systems managed by the host com- pany. A key feature is the automated processing of DTC and RGMA flows. • Amethyst – As we move towards large scale Smart Meter deployments amethyst is the ideal tool for the management of assets including haN, WaN and IhDs alongside meters and is an essential tool to manage inventory and minimise cash tied up in stock. • Assign – a browser-based workforce scheduling solution enabling busi- nesses to increase the productivity of their mobile field operatives. • Smart Roll-out Optimiser – focuses on the critical areas of Smart Meter installation planning, customer engagement and workforce utilisation. Telecoms & Utilities Consumer Debt Conference 18 March, Holiday Inn, Birmingham the 7th annual utility Week telecoms & utilities Consumer Debt Conference is a must-attend for all telecoms and utility companies who are looking to engage with their consumers on debt issues to help, advise and collect owed debts with strategies that are the most beneficial for both parties. Listen to the latest legislation updates and views of the debt landscape; hear the best ways to protect vulnerable customers; and improve your billing and collections processes. More information: www.uw-debt.net Utility Week Live incorporating IWEX 2015 21-23 April, NEC, Birmingham the new exhibition dedicated to the uK's water, electricity and gas utilities. utility Week Live incorporating IWeX is the UK's first and only exhibition dedicated to the business, operational and technical needs of the uK's water, electricity and gas utilities. Building on the rich heritage of IWEX – Faver- sham house's long-standing exhibition aimed at the uK water companies, their contractors and manufacturing and process industries with onsite effluent treatment needs – Utility Week Live will provide an important information exchange and marketplace. More information: www.utilityweeklive.co.uk Reader of the week Richard Coffey, managing director, Supply UK Water Services "Charlie Chaplin would play me in the film of my life. I love Gold Rush – someone once said: 'You cannot possibly go to your grave without watching a Charlie Chaplin movie'" What was your first job? Straight out of school into a small rental business on a Youth Training Scheme. My focus was on the money – £40 a week. What are the best and worst parts of your job? Signing a contract win – which takes two years to close! What's your dream job and why? Being a professional footballer or a postman. Both have similar hours with no stress – although slightly different wage packets. Starting at 5am and finishing at 8am would be bliss. What's your most treasured possession? My little girls, Millie and Daisy. In the Hollywood film of your life, who would play you? It would be Charlie Chaplin. I love Gold Rush – someone eloquently said: "You cannot possibly go to your grave with- out watching a Charlie Chaplin movie." What album is currently in your car CD player? To be Loved, Michael Bublé. What's your favourite film and TV programme? Film: Local Hero; TV: NCIS. What quote or saying do you most overuse? "It's a no brainer" and "JFDI". If you ruled the world, what would you do first? Take over North Korea and make a movie of it. What's your favourite joke? A Tony Hancock classic: "I don't want any publicity – you get too many begging letters. If they're anything like the ones I send out, I don't want to know."

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