Utility Week

Community COMPANY To advertise here call Nicky Shaw on 01342 332070 or email nicky.shaw@fav-house.com LINK Lowri Beck Services Ltd Mayors Quay, Swan Meadow Road, Wigan, WN3 5BB Tel: 01942 771700 Lowri beck is a leading independent service provider of Metering systems, Data Capture, Data Management and Field Management services, offering innovative solutions to utilities and business throughout Great britain. We support the electricity, gas and water markets with Manual and automated Meter reading, Data Collection and aggregation, Meter asset Provision, Installation and Maintenance services as well as providing a full suite of dual fuel smart Metering services. Our dual-site Contact Centre provides a wide range of professional outsourcing contact centre services, including overflow call handling and appointment management. Our mobile field management system, Companion, supports a range of operations with mobile handheld solutions ensuring improved data communications between office and field activities. Lowri beck was established in 1996 and is experienced in offering tailored services and committed to delivering excellent service at realistic prices. For further information contact lbenquiries@lowribeck.co.uk Tata Consultancy Services 4th Floor, 33 Grosvenor Place, London, SW1X 7HY Tel: 020 7245 1800 www.tcs.com a part of the tata Group, one of India's largest industrial conglomerates, tata Consultancy services is an It services, business solutions and outsourcing organisation with operations in 42 countries and over 160,000 of the world's best-trained It consultants. tCs offers a consulting-led integrated portfolio of It and It-enabled services delivered through its unique Global network Delivery Model. With more than 2,200 consultants serving over 80 clients globally our energy, resources and utilities industry solution unit partners with organisations to define and deploy business effectiveness improvement programs that help them stay ahead. From optimising asset utilisation and improving customer service to building intelligent infrastructure and complying with regulations, we help utilities organisations become agile, resilient, and proactive. Wheatley Associates Ltd Broad Road, Bacton, Suffolk, IP14 4HN Tel: 01449 781001 www.wheatley-associates.co.uk Wheatley associates is the expert in the provision of It software solutions for uK utility providers and metering companies focused on asset management, data management and mobile workforce scheduling. We offer MOP, MaP, hosted and saas solutions. • Amethyst: An asset tracking and management solution that covers the full economic life of both traditional and smart metering assets • Smart roll-out optimiser, focusing on the critical areas of smart meter installation planning, customer engagement and workforce utilisation • Assign, for browser-based, real-time mobile workforce scheduling • JUMBO: MAM operations for electricity and gas while holding information for all the metering systems managed by the host company. • RAID: A software platform and revenue assurance methodology to enable you to identify and fix revenue leakage in meter-to-cash processes. Subscriber of the week Tony Conway, strategic programmes director, United Utilities What's your most treasured possession? The pictures of our children growing up. Where did you last go on holiday? A gathering of our extended family at Maenporth in Cornwall. My last major trip was whitewater rafting down the Zambezi. "Those of us who work in the water industry are doing something worthwhile, which matters for society" What was your first job? A graduate engineer working on site in heavy civils. Great training with lessons that have stayed with me all my career. What are the best and worst parts of your job? Engaging with some of the most talented people in our industry to discover new perspectives, and identify how we can improve our service to our customers and our safeguarding of the environment. What's your dream job? My current role really is my dream job. Those of us who work in the water industry are doing something worthwhile, which matters for society. I am very fortunate. In the Hollywood film of your life who would play you? Robert De Niro or Harrison Ford. Reveal something about yourself that not many people know? I enjoy Lindy Hop dancing, and practice each week. What album is currently in your CD player? The Pretenders greatest hits, and Finlandia by Sibelius. What's your favourite film and TV programme? Film: Cockleshell Heroes. TV: Poirot. What quote or saying do you most overuse? "It's all going very well." If you ruled the world, what would you do first? Negatively minded people would not be allowed to infect others. Everybody would have to remain true to their dreams. What's your favourite joke? A man walks into a bar… ouch. DON'T MISS The Water Bill: implementation, Consumer Debt Conference 26 March 2014 challenges and opportunities 20 March 2014 Venue: Central London Organiser: the Westminster energy, environment & transport Forum with: Sonia Phippard, director of water and flood risk management, Defra; Andrew Beaver, director of strategy, Ofwat, and richard Flint, chief executive, yorkshire Water. 30 | 31st January - 6th February 2014 | utILIty WeeK Venue: holiday Inn Venue: birmingham Organiser: Faversham house the 6th national Consumer Debt Conference will bring together more than 100 senior credit and customer professionals from a wide range of utility and telecoms operators to examine the latest advances in collection processes and share best practice. Sustainability Live 1-3 April 2014 Venue: neC birmingham Organiser: Faversham house the ultimate event for the sustainability in business sector returns in 2014 with an exciting new format, comprising three co-located and interlinked shows: Nemex, Iwex and Energy recovery. together they offer an opportunities for professionals from across the energy, water and energy recovery & reuse sectors.

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