Utility Week

UW April 2023 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | APRIL 2023 | 3 Contents The Review 6 Interview 8 Caroline Flint, chair, Committee on Fuel Poverty Electricity 12 How smart are Britain's energy tariffs? Expert View 15 Semtech on standardisation across utilities Water 16 Water sector leaders are pondering how to support customers through economic turbulence Expert View 19 Guidehouse talks 'no regret' investment in energy infrastructure Regulation 20 Planning delays are crippling the rollout of green energy projects Regulation 22 Maxine Frerk looks at Northern Powergrid's CMA appeal Customers 24 Best behaviour: getting to grips with behavioural science Talking Points 27 High Viz 28 Reactor makes landfall at Hinkley Point C Water 30 Severn Trent's pioneering work to measure process emissions from wastewater treatment Distribution 32 Northern Powergrid trials handing over control of local networks Water 34 Equity and diversity in the workplace is not just morally right – it makes sound business sense DISTRIBUTION Empowering local communities ENERGY RETAIL Unleashing the potential of smart tariffs INTERVIEW Caroline Flint, Committee on Fuel Poverty It's all about connections Smart investment is needed to build a grid fit for a net-zero future UtilityWeek NOVEMBER 2022 APRIL 2023 UTILITYWEEK.CO.UK TRANSFORM WITH CONFIDENCE Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2021 Membership subscriptions: UK £1,195 per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 28 page 34 page 24 page 8

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