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UTILITY WEEK | DECEMBER 2022 | 9 Interview T hree years aer arriving in the UK from France, EDF managing director of customers, Philippe Commaret, speaks to Utility Week about some of his key concerns amid the current energy crisis and highlights a disparity between public perceptions and reality when it comes to the profitability of the sector. It's fair to say Commaret has not had a smooth ride since taking on the role. He started his UK role in December 2019, a decade aer first joining EDF as marketing director in its home territory of France. Mere months aer his arrival, the world was in the midst of a once-in-a-century pandemic, which forced the retailer to completely re-evaluate its approach to supporting customers. Just as the industry was emerging from this upheaval, the impact of rising wholesale gas prices plunged the fragile UK energy retail sector into meltdown. Since then, Russia's invasion of Ukraine has added even more volatility to a situation in which energy retailers are in the spotlight of a cost of living crisis. Three years on from his appointment, Commaret reflects on the lessons he has had to rapidly learn about the UK energy retail market and the challenges he per- ceives going forward. Key among these is liquidity, specifically the amount of energy available on the wholesale market for energy retailers to buy from generators. Wholesale liquidity, he adds, has been halved over the past year and as such is "absolutely a critical topic to be addressed". He points to a number of reasons as to why there is a lack of liquidity on the forward markets. These include the Contracts for Difference (CfD) scheme disincentivis- ing generators to sell forward their energy. Generators continued overleaf

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