Utility Week

UW August HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | AUGUST 2022 | 3 Contents The Review 6 Policy & Regulation 8 Price control updates signal 'stretching' targets Transmission and distribution 12 Barriers to speedy progress must be removed Energy Reset 14 How deep will the BEIS energy market reforms go? Roundtable 16 It's time to tackle vulnerability differently Energy Reset 18 Who will pay for credit crackdown? Talking points 21 Interview 23 Lesley Babb, Equality chief, Ofgem Electricity distribution 24 Tech innovation is key to protecting network assets Water 26 Are utilities doing enough to drive water effi ciency? Gas 28 Laying the groundwork for hydrogen Water 30 Is C-MeX fi t for purpose? Water 33 Pollution is more than CSOs A new dawn for energy? BEIS proposes radical overhaul of wholesale market CUSTOMERS Someone must pay for Ofgem's crackdown on credit balances PAN-UTILITY Regulators get tough over price controls UW INNOVATE Using virtual worlds to educate youngsters UtilityWeek AUGUST 2022 AUGUST 2022 UTILITYWEEK.CO.UK TRANSFORM WITH CONFIDENCE Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2021 Membership subscriptions: UK £1,195 per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 28 34 page 34 page 16 page 14 Utility Week Innovate Event 34 The Water Industry Awards 2022 Energy 36 Suppliers must act to soften soaring energy prices Water 38 Using virtual worlds to learn about the real one Electricity 40 London's Power Tunnels Events calendar 42

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