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his rm's incorporation of enhanced Build- ing Information Modelling (BIM) technology has been a central pillar of its operations and collaboration strategy and seen the rm aug- ment its digital delivery. He explained that the rm's roll out of its common data environment and BIM 360 approach in early 2020 saw Wessex quickly speed up processes to support remote work- ing while collaborative design reviews con- tinued apace. This tech solution was, however, tailored to di„ erent stakeholders and employees via workshops, drop-in sessions, and crucially the appointment of a number of "digital champions" to streamline the BIM rollout. Rather than the "burdensome" role of a power-user or an administrator, however, these champions were appointed to listen in "both directions" and channel communica- tion between all layers of the company. "We can't listen to 500 teams having con- versations on a daily basis, we need peo- ple out there with their digital hats on," he explained. Stuart Stone, editor, Utility Week Innovate With thanks to our Smart Water Conference sponsor UTILITY WEEK | APRIL 2022 | 39

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