Utility Week

UW September 2021 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

Issue link: https://fhpublishing.uberflip.com/i/1403167

Contents of this Issue

Navigation

Page 2 of 43

UTILITY WEEK | SEPTEMBER 2021 | 3 Contents The Review 6 Interview 10 Steve Holliday, chair of Cityfi bre and ex-ceo of National Grid UtilityWeek SEPTEMBER 2021 SEPTEMBER 2021 UTILITYWEEK.CO.UK ELECTRICITY Making the capacity market fit for net zero REGULATION Do strategic policy statements serve regulators right? WATER Taking the carbon out of wastewater treatment TRANSFORM WITH CONFIDENCE Asleep at the wheel Will auto switching drive consumer disengagement? Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2018 Membership subscriptions: UK £995 per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 19 page 32 20 28 Customers Talking points 20 Analysis 21 Learning from Leave Analysis 22 Auto switching and the price cap Event 24 What suppliers can do to address the threat of auto switching Event 26 Balancing innovation and effi ciency in customer service Innovate Analysis 28 Decarbonising water treatment Expert view 31 Sopra Steria Analysis 32 Wireless EV charging Analysis 34 LV monitoring is essential Analysis 36 Learning to leverage data Analysis 38 Utilities trial open banking Analysis 40 How net zero is changing digital transformation Events calendar 42 page 14 11 Policy & Regulation Talking points 11 Analysis 13 Macquarie takes Southern stake Analysis 14 A capacity market fi t for net zero? Analysis 16 Does Ofgem need an SPS? Expert View 17 S&C Electric Company Analysis 18 Defra's Ofwat SPS disappoints Interview 19 Bill Castell, Ovo Energy page 10

Articles in this issue

Links on this page

Archives of this issue

view archives of Utility Week - UW September 2021 HR single pages