Utility Week

UW July 2021 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | JULY 2021 | 3 Contents The Review 6 Impact Analysis 8 Remaking the energy retail sector; Lords inquiry looks into regulating for net zero; UK has failed to adapt to climate change Interview 10 Steve Mogford, chief executive, United Utilities UtilityWeek JULY 2021 JULY 2021 UTILITYWEEK.CO.UK INTERVIEW United Utilities CEO Steve Mogford COUNTDOWN TO COP Why local energy planning is essential for decarbonisation UTILITY WEEK LIVE SUMMIT Smart water networks and the new customer service reality Remaking energy retail How the sector can thrive in a net zero future TRANSFORM WITH CONFIDENCE Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2018 Membership subscriptions: UK £995 per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 27 page 40 20 29 Customers Talking points 20 Comment: Steve Crabb; switching stats low Expert View 21 Sopra Steria Analysis 22 Data and digitalisation on the road to net zero Analysis 24 A wishlist for energy retail Analysis 26 Remaking energy retail for the future: exclusive report Innovate Tech talk 29 Siemens Event 30 Roundtable report on network reliability and resilience Analysis 32 Co-locating hybrid tech: does it always stack up? Utility Live Summit Smart water networks 34 The the new customer service reality 38 Payments innovations 40 Analysis 37 Water sector collaboration Events calendar 42 page 18 13 Policy & Regulation Talking points 13 Comment: David Blackman Analysis 14 Bristol Water deal Analysis 15 Focusing on PR24 Event 16 Changing behaviours for net zero Countdown to COP 18 Local energy planning and the energy transition Expert View 19 Vision Consulting page 10

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