Utility Week

UW May 2021 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | MAY 2021 | 3 Contents The Review 6 Impact Analysis 8 UK ramps up climate ambitions; Challengers bolster green credentials; Defra threatened with legal action over CSOs Countdown to COP 10 The case for storage Countdown to COP 14 The National Infrastructure Bank Finance & investment 16 Insights from the UW Investor Summit UtilityWeek MAY 2021 MAY 2021 UTILITYWEEK.CO.UK PAN-UTILITY What's the big idea behind the National Infrastructure Bank? COUNTDOWN TO COP A lot more storage is needed to balance intermittent renewables PAN-UTILITY The pandemic is bound to see a wave of household debt Moving target Emissions reductions goals get even more ambitious TRANSFORM WITH CONFIDENCE Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2018 Membership subscriptions: UK £950+VAT per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 28 page 40 27 32 Customers Talking points 27 Lessons to learn from fan fury; water poverty; switching fi gures Interview 28 Rebecca Dibb-Simkin Octopus Analysis 30 Waiting for the debt wave to hit Operational Excellence Analysis 32 Excellence in water innovation Tech Talk 33 Aligned Assets Analysis 34 Data sharing in the water sector Analysis 36 Asset planning and fi eldwork Tech Talk 36 Taming faults Interview 40 How Southern is transforming with an ex-EA executive Analysis 41 Smart water meters Events calendar 42 page 24 19 Policy & Regulation Talking points 19 GHG failure; Ofwat winners Analysis 20 Is Ofgem missing the bigger picture? Comment 21 Mark Horsley, CEO, Northern Gas Networks Interview 22 Fletcher refl ects on water Comment 24 All go at the CMA Analysis 25 Drawing a line under the CMA Interview 26 Douglas Millican, CEO, Scottish Water page 8

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