UTILITY WEEK | MARCH 2021 |
3
Contents
The Review 6
Impact Analysis 8
Fletcher to quit Ofwat; Ofgem calls for full ESO
separation; GHG in the doldrums
Countdown to COP 10
We launch a campaign to champion the role
of utilities on the road to net zero
The just transition 12
No-one must be left behind in the energy revolution
Utility Awards 2020 Winners 10
All the winners and highly commended entrants
UtilityWeek
MARCH 2021
MARCH 2021
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page 36
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34
Customers
Talking points 28
How Outfox the Market changed
its fortunes; the news in numbers
Expert View 29
James McEntee, CCH Tagetik
Analysis 30
Vulnerable customers in focus
Interview 31
Elizabeth Blakelock,
Citizens Advice
Operational Excellence
Analysis 34
Electricity engineering standards
Expert view 35
ULC Robotics
Analysis 36
Northumbrian's war on wet wipes
Analysis 38
Investing for net zero
Opinion 41
Chris Train, ENA
Events calendar 42
page 20
18
Policy & Regulation
Talking points 18
The Penrose report;
news in numbers
Analysis 20
What would an independent ESO
look like?
Analysis 24
CMA decision looms as Fletcher
announces departure
Opinion 27
Maxine Frerk on the CMA
page 10
