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| FEBRUARY 2021 | UTILITY WEEK
Operational Excellence
Dates for your diary
8 February
Utility Week Awards
Awards ceremony, central
London
The Utility Week Awards are
back – and bigger and better
than ever. This year, the awards
will celebrate the outstand-
ing achievements of utilities
in keeping the UK connected
throughout the coronavirus
outbreak, recognising the hard
work of companies, teams and
individuals to maintain resilient
essential services in exception-
ally challenging circumstances,
especially for vulnerable cus-
tomers and communities.
For further information, visit:
https://www.utilityweekawards.
co.uk/
23- 24 February
Customer Summit
Digital conference
The only dedicated event for
customer leaders from the UK's
energy and water sectors
The 2021 Utility Week Cus-
tomer Summit brings together
two of Utility Week's most
popular events: the Utility Week
Energy Customer Conference
and the Utility Week Water
Customer Conference. It's a com-
prehensive showcase of thought
leadership and innovative
strategies designed to tackle all
of the most pressing customer
challenges across utilities in one
place.
• Build relationships through
1-on-1 interaction during speed
networking sessions
• Discover new technology and
meet with solution provider in
an interactive environment
For further information, visit:
https://event.utilityweek.co.uk/
customer/
Wheatley
Broad Road, Bacton,
Suffolk IP14 4HN
Tel: 01449 781001
www.wheatleysolutions.co.uk
www.wheatleyinsights.co.uk
Leading specialists in our fi eld, Wheatley have been intrinsic to
UK utilities metering for 25 years.
Wheatley ensure solutions refl ect and anticipate market
needs, meaning we play a business-critical role for our
customers and are integral to the UK's smart meter roll out.
Our solutions include:
Market Messaging – Wheatley's proprietary solution is both
fl exible and robust. It manages Meter Operator (MOP) and Meter
Asset Maintainer (MAM) operations for UK electricity, gas and
dual-fuel supply.
Asset Management – An industry specifi c tool proven to offer
robust control of metering assets. This solution incorporates all
industry and operational requirements needed to deliver effi cient
and accurate asset management and portfolio optimisation and
return, with options to receive industry fl ows and other bilateral
exchanges.
Water Retail Market – Assisting the needs of a competitive
market Wheatley offer a supply point identifi cation and asset
location app as well as relationship management solution for the
UK's water Wholesalers and Retailers.
Our applications have a range of hosting options and are
designed to quickly scale to changing customer requirements. To
fi nd out more please visit our website or get in touch.
Basil Scarsella
UK Power
Networks
Matthew Vickers
Ombudsman
Services
Liz Barber
Yorkshire Water
Michael Lewis
E.ON
Claire Forbes
Ofwat
Guy Jefferson
SP Energy
Networks
Sarah McMath
MOSL
2 3 – 2 4 F E B R U A RY 2 0 2 1 | o n l i n E E v E n t
UtilitY WEEk
CUstomER
sUmmit
A
event
ExpERt spEAkERs inClUdE:
BOOK NOW event.utilityweek.co.uk/customer
The only dedicated event for customer leaders from the UK's energy and water sectors
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