Utility Week

UW February 2021 HR single pages

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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UTILITY WEEK | FEBRUARY 2021 | 3 Contents The Review 6 Impact Analysis 8 Brexit and energy; Centrica feels the heat; Energy effi ciency. Interview 10 Jonathan Brearley, chief executive, Ofgem Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: peterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certifi ed sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Offi ce. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2018 Membership subscriptions: UK £950+VAT per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 24 page 38 23 32 Customers Talking points 23 Vulnerable customers; CCW; switching numbers Analysis 24 The benefi ts of a shared PSR Analysis 27 Water retailers reeling under bad debt burden Analysis 28 Growing debt cloud looms over utilities Analysis 30 Smart meter update Tech Talk 31 Jonathan Hopkins, S&C Electric Company Operational Excellence Analysis 32 Innovation in water: Expert view 33 Vision Consulting Analysis 34 Tackling diffuse pollution Expert view 35 Emma Ford, Head of Gas Construction, National Grid Focus on void properties 36 Filling in blank occupancy data Analysis 37 WPD's Flexible Power platform Analysis 38 Doubling down on debt Event 40 Health & Wellbeing Conference Events calendar 42 page 14 13 Policy & Regulation Talking points 13 Who is Anne-Marie Trevelyan? Analysis 14 Where do we go after the Energy White Paper? Analysis 16 UK energy post-Brexit Opinion 17 Joshua Atkins, ENA Analysis 18 ED2 framework: 'A step forward' Opinion 21 Simon Oates, Fingleton page 10

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