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Utility Week December Digital Edition

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UTILITY WEEK | DECEMBER 2020 | 3 Contents The Review 6 Impact Analysis 8 Tight supply margin; 'greenwashing' backlash; net zero roadmap Voices of the Future 10 Young energy professionals set out their agenda for the industry Build back better 14 A green recovery beckons Publishing director, Utilities: Ellen Bennett, t: 01342 332084, e: ellenbennett@fav-house.com; Production editor: Paul Newton, t: 01342 332085, e: paulnewton@ fav-house.com; Business development: Sarah Wood, e: sarahwood@fav-house.com. t: 01342 332117 Business development manager: Helen Smith, e: helensmith@fav-house.com. t: 01342 332109 m: 07733265050 Client success manager: Liz Izard, e: lizizard@fav-house. com. t: 01342 332009 General enquiries: 01342 332000; Membership enquiries: Peter Bissell, t: 01342 332057, e: eterbissell@fav-house.com. Utility Week is published by Faversham House Ltd (registered in England & Wales no. 692570), Windsor Court, Wood Street, East Grinstead, West Sussex RH19 1UZ. Telephone: 01342 332000 Email: utilityweek@fav-house.com Copyright 2020 Faversham House Ltd. No part of this publication may be reproduced by any means without prior written permission from the publisher. Every effort is made to ensure the accuracy of material published in Utility Week. However, Faversham House Ltd is not liable for any inaccuracies. The views expressed by contributors are not necessarily those of the editor or publisher. Any personal data is processed in accordance with the publisher's Privacy Policy at www.favershamhouse.com/privacy. The text and cover paper are manufactured from certified sustainable sources and produced with reduced environmental impacts via a recognised and independently audited management scheme. Any polywrap is kerbside recyclable. © 2020 Faversham House Ltd. ISSN 1356-5532. Utility Week is registered as a newspaper at the Post Office. Printed by Buxton Press Ltd 2,500 Average circulation Jan–Dec 2018 Membership subscriptions: UK £950+VAT per year. Contact Jo Nikiforov on: 01342 332077 Utility Week is a member of the Independent Press Standards Organisation (IPSO), the regulator of the UK's magazine and newspaper industry. We abide by the Editors' Code of Practice and are committed to upholding the highest standards of journalism. If you think we have not met those standards and want to make a complaint, please contact the Editor. If we are unable to resolve your complaint, or if you want more information about IPSO or the Editors' Code, contact IPSO on 0300 123 2220 or visit www.ipso.co.uk. page 10 page 30 page 38 26 32 Customers Talking points 26 Comment by James Wallin; more energy mutualisation coming Interview 27 Emma Clancy, CEO, CCW Opinion 28 Greg Jackson, CEO, Octopus Energy Analysis 29 Switching campaign had lasting effect Interview 30 Adam Scorer, CEO, National Energy Action Tech Talk 31 CCH Tagetik Operational Excellence Analysis 32 EV charging trial for London Analysis 34 Digitalising field forces Tech Talk 37 ULC Technologies Event 38 Utility Week Live Online Analysis 41 Switchgear for green gas Tech Talk 41 Echo Star Mobile Events calendar 42 page 18 17 Policy & Regulation Talking points 17 Comment from David Blackman; the news in numbers Interview 18 Regina Finn, chair, LCCC Analysis 20 Will the Innovation Fund make a splash? Analysis 24 Ofwat furious at CMA verdict

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