Utility Week

UW October Digital edition

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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Press contact: Katie Jones Sales and Product Development Manager Mob: +44(0) 7703272801 Email: katie.jones@morrisonds.com About M Group Services M Group Services is a leading service provider to essential infrastructure markets in the UK and Ireland, delivering through various operating businesses across four divisions; Water, Energy, Transport and Telecom. All operating businesses are supported by M Group Services Plant & Fleet Solutions . For further information please visit www.mgroupservices.com Demonstrating investment to continue to support our clients The creation of Callisto will continue the investment being made by MGS Energy Retail, signposted by recent and ongoing investments such as: • The launch of Half-Hourly Metering services (September 2020) supporting both Traditional and Elective Half-Hourly Settlement • Enhancements to Data Agent solutions such as significant investment in processing capacity • In collaboration with Utiliteam, continued development to USS including a Central Switching Service (CSS) software solution to facilitate Faster Switching • Close alignment in emerging opportunities to field services to ensure our Data Management services complement these So what do our clients' have to say? Mike Pullin, Head of Industry Operations, OVO: "We are delighted to be working with Callisto for the provision of NHHDC/DA. Callisto offers a wealth of experience and expertise in Data Management. Callisto as part of MGS Energy Retail enables an exciting collaboration of field Data Collection and Data Processing." Proven expertise. Steve Nunn (E.ON) said "I am delighted to continue to work with Callisto to deliver this essential role to E.ONnext's customers and people. The expertise that Callisto brings in this area will be essential in the migration itself and the delivery of a smooth customer experience". 2000 Launch of Regulated Data flows service for British Gas - DC/DA 2007 Momentum program delivered to create smart metering data solutions including Head End 2010 Internal MOP/MAM system delivered and service commenced 2011 Map service launched for Macquarie 2013 Largest ever industry data migration of its kind - 13 million records 2015 Launch of Dual-fuel Universal Supplier Solution concept with Utiliteam 2020 Half Hourly solution development Multi-site delivery Operations in Newcastle, Noida and Nottingham. Fully industry accredited 19 + years of industry experience Manage a portfolio sized over 44 million Proprietary systems Allows an agile approach to maintaining and developing our range of evolving services Managing an estate of over 20 million meters data points

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