Track, Chat and Check.
Building Customer Trust.
Localz's 'On My Way' solution can provide
reassuring information on service technicians:
• Photo
• Vehicle registration
• Unique code for verification.
Two-way communication with the person who
is coming to the property enables the sharing of
information about the job and useful access hints
("doorbell broken, please knock loudly"). Location
technology triggers communications, linking the
customer to a live map giving them an accurate
arrival time.
Localz "on my way' solution provides transparency by giving customers access to real-time location tracking when
the operative is en route. Accurate ETAs are provided, which take live traffic conditions into account.
65% of consumers say that viewing their service provider's ETA is
the most important feature on a service provider's mobile app.
Telephone: 020 8049 8320
E-mail: hello@localz.com