Utility Week

Utility Week 24th January 2020

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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CONSUMER DEBT CONFERENCE 2 7 F E B R U A RY 2 0 2 0 | B I R M I N G H A M Improving collections, increasing engagement and reducing debt The only dedicated event for credit, debt, billing and collections professionals within the electricity, gas, and water sectors Supported by BOOK NOW event.utilityweek.co.uk/debt EXPERT SPEAKERS INCLUDE: Chris Thewlis Director of customer services RWE Npower Michelle Atkinson Head of income United Utilities Martyn Cladingbowl Head of debt Ecotricity Mark Wilkinson Head of income Northumbrian Water Dennis Berg Senior policy manager Ofgem Mike Bingham A• ordability lead Thames Water A event ONLY HERE CAN YOU: Understand how utilities can tackle affordability challenges collaboratively Hear from Ofgem on regulatory recommendations in the changing debt landscape Be encouraged to think differently as you learn lessons from innovative examples of debt collection Work with your peers to understand how to get full value from your data @utilityweek #UWConsumerDebt ✓ Pre-conference workshop on customer data ✓ A collaborative view of tackling affordability challenges ✓ A look at successful void management WHAT'S NEW FOR 2020?

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