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NETWORK / 9 / JUNE 2019 help reduce demand charges for consum- ers who are able to leave their vehicles connected to the power grid, at an office, for example. Smart charging systems work by shiing the charging to times when there is less pressure on the power grid and costs are lower. Shell's NewMotion is another example that extends our ability to offer EV charging into our customers' workplaces and homes. NewMotion has created one of Europe's big - gest electric charging networks. It has more than 40,000 private electric charge points for homes and businesses in the Nether- lands, Germany, France and the UK and offers access to the largest roaming network in Europe with more than 100,000 charge points in 28 countries. On the go, Shell Recharge is now avail - able at 26 Shell branded forecourts in the UK, the Netherlands and China. With Shell Recharge, customers are able to fully charge their vehicle in around 30 minutes. For the people who worry about how long it takes to charge, we are also providing yet faster options. With IONITY, we plan to intro - duce 500 rapid chargers on major roads across 10 European countries by 2020. These charg- ers will be able to charge the next generation of electric vehicles in eight to 10 minutes. We also look at other product segments. That is why we are also working with partners in India and China on a range of lubricants specifically for electric vehicles. These are just Shell's first steps. It will take time to grow. But Shell has a long his - tory of adapting to meet the needs of our customers. Aer all we did begin life as a business that glued seashells onto boxes in the 19th century. So change is something we are used to. It is something we welcome. Q How important is tackling con- sumer behaviour change? Will the industry be able to bring about the necessary changes? A People need reassurance that they can adapt to using an electric vehicle. To do this there must be transparency about the challenges of living with electric vehi - cles. Only then will it be clear how these challenges can be overcome. And Shell can help. We want to be able to meet the needs of electric car drivers. At home. At work. And on the go. So we are taking action to serve these drivers through the energy transition, whereever they go. Q All of the above is being car- ried out against a backdrop of decarbonisation, so what role is there for other forms of decarbonised transport such as hydrogen powered vehicles? A Our transport system is changing. Con- sumers are getting more choices. Hydro- gen. Biofuels. Batteries. Liquefied natural gas. All of these are emerging as transport options. And these options are becoming available at different speeds in different places. There can be little doubt that each of these solutions will have a role to play in the energy transition to a lower carbon future. Shell has the ability to offer all of these to address customer needs today and in the future. Q What's Shell's view on advance- ments in technology such as vehicle-to-grid? A Innovative vehicle-to-grid (V2G) charg- ing systems allow electric vehicles to supply electricity to the local power network when supplies are tight. V2G power control effectively turns an electric vehicle into a back-up battery that can help grid operators balance electricity demand and supply. NewMotion is working to develop one such system. Q If there's one thing that could be done to support or progress EVs, what should it be? A Along with a willingness to embrace the change needed to successfully decarbonise the mobility sector, we need a holistic approach across markets. To embrace the change I am delighted that Shell now sponsors Nissan in Formula-E, in addition to our long-standing partnership with Ferrari in Formula 1. We have worked with Ferrari to im- prove engine efficiency and performance, and we share Nissan's ambition to improve the driving experience for electric vehicle users. As for the holistic approach, we look across the entire power value chain creating an end- to-end eco system to serve EV customers. DECARBONISATION OF TRANSPORT