P R E S E N T S
20 | MAY 2019 | WWT | www.wwtonline.co.uk
How will the uptake of EVs and the
prolifera on of home services impact
on u li es and what other new
services are in the pipeline as energy
and water fi rms look to diversify and
capitalise on the changing landscape?
In our fourth report in the build-up
to U lity Week Live on May 21-22,
Nadine Buddoo looks at the changing
business model.
BUSINESS MODEL
TRANSITION
ith compe on increasing and the market share
of the Big Six slipping, energy fi rms are being
forced to respond to an increasingly challenging
market. The emergence of new technologies,
evolving customer demand and the need to drive fi nancial
performance has wide-ranging implica ons for energy and water
companies alike. U li es are increasingly compelled to examine
their business models and determine how they will prepare for
future challenges amid present uncertain es.
In a recent survey conducted by Insight Advantage for
U lity Week Live (UWL), compe ve pressures and changing
consumers habits are likely to have the biggest impact on the
