UtilityWeek
Interview: Liz Barber, finance
director, Yorkshire Water
p6
VOICES: WHY WE NEED
AN OVERALL SERVICE
SCORE FOR ENERGY
SUPPLIERS
p10
22ND - 28TH MARCH 2019
THE BUSINESS OF UTILITIES
OFGEM'S PLANS FOR
CUSTOMER
ENGAGEMENT GROUPS
FOR DNOS
p28
Gas feels the heat