Utility Week

Community Wheatley Broad Road, Bacton, Suffolk IP14 4HN Tel: 01449 781001 www.wheatleysolutions.co.uk www.wheatleyinsights.co.uk Leading specialists in our fi eld, Wheatley have been intrinsic to UK utilities metering for 25 years. Wheatley ensure solutions refl ect and anticipate market needs, meaning we play a business-critical role for our customers and are integral to the UK's smart meter roll out. Our solutions include: Market Messaging – Wheatley's proprietary solution is both fl exible and robust. It manages Meter Operator (MOP) and Meter Asset Maintainer (MAM) operations for UK electricity, gas and dual-fuel supply. Asset Management – An industry specifi c tool proven to offer robust control of metering assets. This solution incorporates all industry and operational requirements needed to deliver effi cient and accurate asset management and portfolio optimisation and return, with options to receive industry fl ows and other bilateral exchanges. Water Retail Market – Assisting the needs of a competitive market Wheatley offer a supply point identifi cation and asset location app as well as relationship management solution for the UK's water Wholesalers and Retailers. Our applications have a range of hosting options and are designed to quickly scale to changing customer requirements. To fi nd out more please visit our website or get in touch. To fi nd out more about promotional opportunities in this section of the magazine, please contact Sarah Wood on 01342 332116 30 | 1ST - 7TH MARCH 2019 | UTILITY WEEK Don't duck the issue, call Kevin Bird on 0203 538 0911 or email kevin@cloudkb.co.uk www.cloudkb.co.uk Double your successful meter installation rate and halve your costs with MATS - the new Universal SMETS2 Commissioning Mobile App from Cloud KB. It works with all DCC Adapters, supplier interfaces, workflow and job scheduling systems. MATS' purpose-built software gives Meter Operators and Asset Providers the best tools for the job. • A single management system for all gas and electric industry flows for MAMs and MOPs • Full inventory lifecycle management • Built in Cloud Analytics for Reporting. 53 Million Smart Meters by 2020? YOU MUST BE QUACKERS! AN APPSOLUTE MUST DON'T MISS Westminster Seminar: Next steps for protecting natural capital in England: value, governance and assessing policy developments 12 March, London This conference will be a timely opportunity to discuss next steps for protecting the UK's natural capital, and assess a range of developments in environmental policy. The agenda includes keynote addresses from Andrea Ledward, Director, Natural Environment, Department for Environment, Food & Rural Affairs and Dr Gillian Pratt, Deputy Director, Future Regulation, Environment. For further information, and to book online, go to: http://www.westminsterforumprojects.co.uk/book/protecting-natural- capital-in-England-19 Utility Week Live 2019: Preparing utilities for transition 21-22 May, NEC Birmingham Utility Week Live is the UK's leading utilities industry exhibition. The annual event is attended by more than 3,000 senior utilities professionals from energy retailers, gas and electricity network operators, water companies, water and wastewater companies, and water retailers. This year's show will explore Transition, in all its forms. It will capture utilities in transition – from the transition to a sustainable and fl exible energy and water system to the digital transition, the Internet of Things and the use of AI, and the myriad of business model transitions taking place within those. Transition will be a thought-provoking campaign, highlighting what transition means for energy and water businesses in the UK. For more information, visit: www.utilityweeklive.co.uk If you are responsible for your company's outsourced or internal customer service centre we can deliver compelling cost savings to your business, with a typical rate for an FTE of just £10 per hour. Synergy operates an established Contact Centre in a modern and thriving part of Durban, South Africa employing experienced and highly educated staff. We already successfully work with a number of UK utilities across a range of services: If you would like to see our operation for yourself we can fly you, at our cost, to South Africa. Here we will give you a full tour of our facilities, a presentation on how we work and access to our professional teams. For further information please contact steve.cripwell@synergyoutsourcingltd.co.uk / 020 7932 4171 or toby.selves@synergyoutsourcingltd.co.uk / 020 7932 4116

• Cover