Utility Week

Utility Week 7th December 2018

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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ENERGY CUSTOMER CONFERENCE 1 7 JA N U A RY 2 0 1 9 | B I R M I N G H A M HEAR FROM EXPERT SPEAKERS INCLUDING: Anthony Pygram Director, conduct and enforcement Ofgem Greg Jackson Founder and chief executive Octopus Energy Craig Paterson Global digital director Scottish Power Eileen Brown Customer experience director Northern Gas Networks Stephanie Trubshaw Director of customer service Electricity North West Discover the 2019 agenda at uw-event.co.uk/energycustomer2019 FLASH OFFER WEEK: £100 off your place A event In association with Learn how to exceed your customer's expectations at Energy Customer Conference 2019 It is crucial that energy companies are dynamic and fl exible in developing strategies which respond to the growing competition across the market to offer personalised, affordable, and accessible customer services. Suzanne Heneghan, Acting Editor, Utility Week TO REDEEM, ENTER CODE: FLASH100 AT CHECKOUT Gain practical insights from Scottish Power on digital transformation to enhance customer experience Have your say on challenges facing customer professionals in retail & network discussion sessions Explore the implications of the latest energy price regulations and licence review with Ofgem *code valid for use until 16 December

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