Utility Week

Flex Issue 01 October 2018

Utility Week - authoritative, impartial and essential reading for senior people within utilities, regulators and government

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22 www.utilityweek.co.uk/fLeX T E C H N O L O G Y 16 apps that will change the way you do business forever By Alice Cooke U tility companies are faced with steeply rising costs and the need to be more efficient with the resources they have. is ongoing effort to upgrade and modernise infrastructure and improve services drives the need for new technologies that streamline processes and enhance productivity, and that's where mobile applications – or apps – come in. From safety inspections to backflow device test reports, utilities and energy apps can help get tasks done faster and more accurately, all through mobile devices. ey can also allow the workforce to share and react to information in real time, taking back control of your work day and increasing your productivity, not to mention sparing a fair few trees along the way. Here, we look at 16 apps that are new to the market and look set to change the industry. A P P S O L U T E E S S E N T I A L S 16 dNet from i2O Set to launch this winter, dNet enables water utilities to place accurate, reliable and affordable i2O loggers at points of interest in the network, then configure them, view and analyse data from their entire logger estate. Joel Hagan, CEO of i2O told Flex: "A phone is cheaper, easier and quicker to use than a ruggedised laptop. We work tirelessly to improve the cost effectiveness of our solutions." Utileyes from Northumbrian Water is allows technicians from Northumbrian Water Group to remotely view potential problems inside customers' homes and beyond, and was recently named Customer Service Initiative of the Year at the 2018 Water Industry Awards. Launched in July 2017, it has since virtually validated more than 400 leaks. Mobile Worker from iTouch Vision e Mobile Worker app means utilities workers can receive their work orders to their phones as well as an inspection visits schedule. ey can then use the app to auto-route the task, update the status of the request, log meter readings and co-ordinate with back-office executives. It also includes safety features such as a check-in button to notify colleagues of their whereabouts and wellbeing. An offline synchronisation feature integrates information and stores it locally, even without network availability.

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